Home Ownership Officer
Home Ownership Officer
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Job Alert
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Job Alert
You will be updated with latest job alerts via email
£ 33366 - 40476
1 Vacancy
Job Description
Home Ownership Officer
Permanent
Grade
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
This is an exciting opportunity to join our Leasehold and Home Ownership Team. We are committed in providing a customer focused leasehold management service and process efficiently Right to Buy applications in line with legislation. Birmingham City Council oversees the management of over 6500 leaseholders and 59000 Council tenants.
We are looking for a dedicated individual who can take responsibility for the effective delivery of the Home Ownership Service. As a Home Ownership Officer you will be responsible for Home Sales Services Charges Major Works consultation and S20 RTB Arrears Estate Management line management customer enquiries complaints and ensure compliance with statutory timescales and legislation. The successful candidate will need to demonstrate a strong track record of effectively managing a variety of tasks whilst maintaining service standards and remaining customer focused.
The successful candidate must have strong IT skills including proficiency in Microsoft Word Excel and Outlook and possess excellent communication skills both orally and in writing. The ability to work accurately with data and written communication and possess experience in using and maintaining in-house office systems with a drive to improve operational processes and create efficiencies for the team.
The successful candidate will be expected to assist and support the implementation of new or amended working procedures and have knowledge of current RTB legislation and the Landlord and Tenant Act whilst keeping up to date on legislative changes.
Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
For any informal enquires please contact:Lia Tomlinson via email on
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.
Job Description and PersonSpecification
We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
