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Dispatcher
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Job Description
WHY CHOOSE US:
We are Waste Connections of Canada an integrated services company that provides solid waste collection transfer disposal and recycling services to local residents and businesses throughout the U.S. and Canada. Were proud to be a different kind of company with a different kind of culture. One where self-directed empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Reporting to the Operations Manager our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection involving 3 lines of business (Front End Roll-Off and Residential Trucks). Coordinates drivers according to customer requests in compliance with DOT regulations and company rules communicates with customers to determine driver needs schedules and notifies drivers of assignments performs a variety of other tasks. Works under general supervision; a certain degree of creativity and latitude is required. Some overtime required and to work a rotation of Stat Holidays.
Salaried Position: $50000 per year
Shift: Monday to Friday
WHAT WE NEED FROM YOU:
- Monitors and tracks progress of drivers using a 2-way Radio throughout the workday to ensure timely completion of assigned routes.
- Assigns residential and commercial pickups to appropriate waste collection routes.
- Updates and maintains all assigned line of business routes in TRUX system.
- Assist Division Manager Operations Manager Route Supervisors and drivers with day-to-day tasks as necessary.
- Acts as liaison between Customer Service and Operations.
- Assists Maintenance department with all road calls.
- Communication with customers to resolve service-related issues.
- Coordinates with Customer Service to assure missed pickups extra pick-ups and relocates are routed to appropriate routes.
- Prints and disperses next day route sheets.
- Actively participates in the Company safety program including incident and hazardous situation reporting.
QUALIFICATIONS:
- High school diploma or GED required. Experience in dispatch preferably within the solid waste industry an asset.
- Extensive knowledge of local geographic area.
- Strong verbal and written communication skills.
- Excellent organizational and time management skills and the ability to multi-task in a fast-paced work environment.
- Proficient with Microsoft Office and internet applications TRUX management system and 2-Way Radios experience a definite asset.
- A criminal record check will be required.
WHAT YOULL GET FROM US:
- Competitive Wages
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical Dental Vision
- Perks perks perks! Employee Assistant Program Scholarship Opportunities for kids Employee Stock Purchase Plan
- Insurance: Life Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal provincial or local law regulation or ordinance.
Employment Type
Full-Time
