Data Center Engineering Operations Technician, DCC Communities

How would you like to be a part of Earths most customer-centric company You would work with teams of front-line responders who support the operations of data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the worlds largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated safe and secure data centers in the world. Our Engineering Operations Technicians I (EOTs) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

EOTs are Amazons front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes but is not limited to stand-by diesel generators switchgear UPSs PDUs AHUs chillers cooling towers chemical treatment systems pumps motors VFDs and building automation systems.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion


Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.

- Operate independently with limited direct management.

- Act as an escalation point for all facilities-related issues within the data center escalating to the Data Center Regional Manager as needed.

- Perform root cause analysis of equipment failures.

- Troubleshoot and report of facility and data sever-level events within internal SLA.

- Create and deploy new standard practices for Engineering Operation Technicians and vendor support teams.

- Ensure all safety procedures are adhered to by vendors and Amazon staff.

- Utilize internal CMMS to manage building workflows.

- Communicate complex technical information to a non-technical audience.

- Fully comply with all physical security procedures and policies.

- Respond to off hour emergency calls related to his data centers and help with the investigation mitigation and recovery of the issue(s).

- Candidates should be able to lift up to 40 lbs and or work in elevated locations.

- Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations
- Respond off hours to site events and emergency issues

A day in the life
Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



- Technical (Military/Trade School) training or 2 years of electrical or mechanical HVAC fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2 years of electrical or mechanical experience
- 2 years experience with Microsoft Office products (including Excel Word and PowerPoint)
- High school or equivalent diploma

- Associates or Bachelors Degree
- 4 years of Data Center Engineering Operation experience


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68300/year in our lowest geographic market up to $152700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.