Service Support Officer
Service Support Officer
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Job Description
Overview:
- Full-time Continuing position
- Salary HEW 5 ($77830- $89403) 17% Superannuation and Flexible Working Arrangements
- Based at the Melbourne CBD campus but may be required to work and/or be based at other campuses of the University
About the Role
This role is responsible for supporting day to day activities within the College and Schools as part of the Planning and Operations team.
The Service Support Officer will work under the direction of the Workforce Planning Coordinator to provide a broad range of administrative and resource support functions which support the effective operation of the College and Schools.
This role will provide support to academic and professional staff in administrative and system processes associated with HR finance and procurement. The role will guide and coach colleagues through these processes resolve issues identified and undertake specific administrative tasks on their behalf.
This role will connect with work with various stakeholders and teams including College Office staff School staff and RMIT central services teams.
To be successful in this position youll have:
- Experience in providing high-level administrative support in a university environment or similar large and complex organisation.
- Demonstrated strong written and verbal communication skills.
- Demonstrated experience and expertise in the provision of quality customer service including sound knowledge and consistent application of relevant University policy and procedures and the ability to provide advice.
- Well-developed interpersonal and problem-solving skills with the ability to take the initiative inidentifying and pursuing opportunities to improve existing practices and services.
- Ability to build and maintain effective and productive relationships with a wide range of groups both internal and external to the University.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College
RMITs College of Design & Social Context brings together creative and practical study in the fields of design technology and society. Comprised of eight schools the College encompasses a wide variety of disciplines in the built environment education media & communication global & social studies and across all fields of art and design. It is this breadth of expertise and the shared commitment to addressing the most urgent challenges and opportunities of our time through interdisciplinary collaboration that gives the College its unique identity.
For more information see submit your CV and covering letter addressing your suitability for this position by clicking on the Apply link at the top of this page.
For further information about this position please see the Position Description hyperlinked below or contact Jessica Bernardo (Senior Talent Acquisition Advisor) via email .
Position Description Service Support Officer
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades position description links may not work on LinkedIn advertisements.
Applications Close:
10 June 2025 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
