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Oklahoma City Courtyard2 West Reno AvenueOklahoma City OK 73104Front Desk AssociateFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
Starting Pay Rate: $15.50-16.50/hr.
Evening and Night Shifts/ Full-time or Part-time
Grow your career in hospitality with Oklahoma City Courtyard Downtown! Atrium Hospitality is currently recruiting a Front Desk Associate/ Night Auditor. We are looking for a highly motivated individual. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in registering guests the Front Desk Agent is a source of knowledge for the guest for everything about the hotel its amenities and the local area.
Why the The Courtyard Oklahoma City
Great team environment with leadership opportunities for associates
Free Downtown parking for associates
Free employee meals
Hotel Stay Discounts for all team members! Full comprehensive benefits package including medical dental vision short/long-term disability legal 401k matching and MORE!
Work Performed:
TheFront Desk Associateis tasked with the following duties responsibilities and assignments:
Check-in and check-out guests.
Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner.
Answer inquiries pertaining to hotel services registration shopping dining and travel directions.
Handle cash and credit card transactions and process guest accounts.
Maintain accurate accounts of cash checks and credit transactions.
Provide accounting support to the hotel by ensuring all revenues are posted to the correct department balance the guest ledger daily and complete all necessary reports.
Provide reportsto management about asset utilization and auditresults.
Manage daily paperwork including occupancy report guest list cash drawer summary balance sheet account summary history file and housekeepingreport.
May be required to make management decisions in a managersabsence.
Effectively utilize excel workbooks and access to submit reports to corporate office asappropriate.
Fax make copies and arrange shipping and receiving of packages for guests along with other services of the Business Center.
Ensure the safety and security of guests through reporting any safety hazards that may pose a threat to guests and follow proper hotel key control procedures.
All other work as required to complete the primary purpose of the position.
Qualifications:
Required Experience:
Professional customer service experience.
Six (6) months of Front Office experience in a hotel environment.
Prior experience performing basic accounting duties.
Proficient with computers and Microsoft Excel
Preferred Education:
High School diploma or equivalent.
Physical:
Able to stand and/or walk for duration of scheduled shift.
Availability:
Flexible towork dayshifts early mornings evenings nights weekends and holidays.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
IC
Full-Time