Aftercare Families Supportive Living Coach
Aftercare Families Supportive Living Coach
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
29-05-2025
Job Description
Job Title: AfterCare Families Supportive Living Coach
Department: Housing
Reports To: RRH Director
FLSA Status: Exempt.
Hours: Full Time
Summary
The role of the Coach is to promote the clients achievement of self-sufficiency by providing concrete pathways that will assist them in reaching their housing medical and financial outcomes. In addition the Coach addresses individual needs for transportation employment medical/mental health issues and assists clients through the application process for available resources. The Coach works cooperatively with other community agencies to find additional resources for their clients and serves as an advocate against systemic barriers to homelessness. As the clients most personal and direct staff contact the Coach interacts with clients in a way that fosters health mutual respect clear communication and positive self-regard.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Essential Duties and Responsibilities
- Works as a team with Aftercare team other Case Managers Team Advocates the Intake Coordinator Housing Services and Health Services to assess the individuals or familys system of care in terms of their ability to provide for their own needs and the needs of their children.
- Increases clients awareness of available community and on-site services applicable to individual needs and assist them in accessing those resources in a way which encourages personal responsibility and self-sufficiency.
- Develops client critical pathway plans and document progress of each client in a confidential manner.
- Develops partnerships and networks with community agencies that best serve the general and specific needs of homeless clients.
- Participates in the supervision of student interns.
- Maintains all charts and records according to established standards.
- Participates in staff meetings in-service training and workshops as deemed appropriate by the Shelter Services Administrator.
- Represents the Center to the community from time to time as instructed by the Shelter Services Administrator
- Participates in the departmental and center quality improvement efforts and be accountable and responsible for monitoring and assessing individual and departmental performance.
- Works on a daily basis with these assigned residents to ensure that they have all necessary supplies and resources needed.
- Intervenes when issues arise concerning the assigned residents.
- Works collaboratively with other members of the team to plan training and educational and recreational activities for the residents.
- Coordinates the placement of the residents at the facility including issuing linens lockers beds toiletries and other essential supplies.
- Maintains the Guest Intake Program and ensures its accuracy on a daily basis.
- Maintains a high level of communication inter- and intra-departmentally through the voicemail system team department and all-staff meetings.
- Acts as an ambassador to all visitors.
- Represents the Center in the public our guests and volunteers in a positive customer-service oriented way through the staffing of the front and pavilion desks.
- All other duties as assigned
Resident Guest and Internal Customer Focus
The Coach is sensitive to emotional spiritual and practical needs of residents families and staff members in all interactions. Provides positive feedback and comments about the quality of work and effort that have been offered by residents families and co-workers. Adjusts priorities and schedules to meet specific customer needs. Reports and/or corrects problems related to safety cleanliness and comfort of resident and work areas. Universal Precautions and Infection Control techniques are followed. Understands own role and facility safety plans and procedures related to fire weather and other disasters are demonstrated.
Qualifications
Bachelors Degree in Social Work or other helping profession and 1 year experience working with homeless or disabled substance abusers
Ability to establish cooperative working relationships with clients colleagues and volunteers
Excellent customer service skills
Excellent interpersonal skills and ability to work independently in a fast paced environment
Ability to manage crisis situations
Valid Florida drivers license
If driving a company vehicle on work-related business must be 21 years of age and will require an acceptable annual Motor Vehicle Record check
Ability to pass a Level II Background Screening
Employment Type
Full Time
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