Patient Services Officer
Patient Services Officer
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$ 31 - 36
1 Vacancy
Job Description
About the role
Mater Private Hospital Townsville has an exciting opportunity for an experienced Patient Services Officer to join our busy Patient Services Department. This is a Casual opportunity with up to 24-32hours of work available per week.We are looking for someone who is flexible with their working hours. Shift times range from 5:45am through to 10pm Monday - Sunday.
The Patient Services teams are accountable for the end-to-end patient journey. These key functions include theatre bookings/administration patient registration admissions and customer experience ward reception health records patient billings public contracts and sessional suites.
Salary range: $31.24 - $36.44 per hour 25% casual loading 11.5% superannuation andaccess to not-for-profit salary packaging up to $15900access to many staff benefits!
What youll be doing
Tasks may include but are not limited to;
- Patient admission discharges and transfers
- Work within an interdisciplinary team environment and is responsible for the efficient accurate and timely provision of a range of administrative services.
- Structure clinics for outpatient appointments
- Maintain effective relationship with consultants
- Medical record preparation tracking filing and maintenance
- Assisting with patient billing
- Wayfinding and general enquiries.
About you
To be successful in this role you will possess:
- Demonstrated ability to work methodically with speed efficiency and exceptional attention to detail in a time-pressured environment.
- Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
- Sound computer literacy and numeracy skills well-developed keyboard skills and familiarity with patient administration systems.
- Sound written and verbal communication skills with internal and external stakeholders.
- Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.
Why join us
Mater is Queenslands largest not-for-profit healthcare provider delivering exceptional care to nearly 700000 patients each year across 11 (soon to be 12) hospitals. Were leaders in healthcare education fundraising & philanthropy and research and its our people who make the difference.
Were looking for passionate individuals to join our team and help shape the future of care. At Mater youll be part of a purpose-driven organisation that values innovation compassion and excellence.
- Increase your take-home pay with generous salary packaging options including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining retail travel accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient discounted on-site parking
- Enjoy great food with reduced prices at our campus cafs and coffee spots
- Join Queenslands Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close on Tuesday 10th June 2025.Please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater please visit our Reconciliation webpage.
Required Experience:
Unclear Seniority
Employment Type
Gig
