Front office Executive.
Required Qualifications
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven experience in a front office receptionist or similar role.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Customer-oriented with a pleasant personality.
- Basic knowledge of office equipment such as printers and switchboards.
- Ability to handle confidential information with discretion.
- Time management skills to prioritize tasks effectively.
- Availability to work flexible hours if required.
- Professional appearance and demeanor.
- Good communication skills with fluency in English & Hindi language.
Weekends availability week off could be discussed any one day between Monday to Thursday.
Shift / Office timings-8 hours shift choose any one out of the below options.
- Morning 9 am to 12 noon break in between then 4 pm to 9 pm.
- 1 pm to 9 pm
- 2 pm to 10 pm
Key Responsibilities
- Greet and welcome guests in a courteous and professional manner.
- Manage the front desk operations ensuring smooth daily functioning.
- Answer and direct phone calls to appropriate personnel.
- Maintain the office schedule including appointments and meetings.
- Handle incoming and outgoing mail and packages.
- Assist with administrative tasks such as filing data entry and document preparation.
- Maintain a tidy and organized reception area.
- Respond to inquiries and provide information about the organization and its services.
- Process visitor registrations and manage access control.
- Assist with the coordination of company events and meetings.
- Handle customer complaints and resolve issues promptly.
- Manage office supplies inventory and place orders as needed.
- Collaborate with team members to ensure seamless communication across departments.
- Support HR activities such as onboarding new employees.
- Continuously improve customer service processes based on feedback.
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