work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job primarily involves interacting with potential and existing customers via phone calls to promote products or services handle inquiries and generate leads. They are responsible for making outbound calls answering inbound calls and documenting customer interactions. The goal is to persuade customers to make purchases schedule appointments or provide feedback.
Key Responsibilities:
Outbound Calling:
Making calls to potential customers to promote products or services explain features and benefits and persuade them to make a purchase or schedule an appointment.
Inbound Call Handling:
Answering calls from customers to address inquiries concerns and complaints.
Lead Generation:
Identifying and qualifying potential customers who are likely to make a purchase.
Customer Service:
Providing helpful and courteous service to customers resolving their issues and building rapport.
Documentation:
Maintaining accurate records of customer interactions in a CRM system.
Sales Targets:
Meeting or exceeding sales targets and contributing to the teams overall performance.
Required Skills:
Communication Skills: Excellent verbal communication persuasion and active listening skills.
Interpersonal Skills: Ability to build rapport with customers and establish positive relationships.
Persuasion Skills: Ability to effectively promote products and services and persuade customers to make a purchase.
Problem-Solving Skills: Ability to identify and resolve customer issues.
Time Management: Ability to manage time effectively and meet deadlines.
Resilience: Ability to handle rejections and maintain a positive attitude.
Computer Skills: Basic computer skills and familiarity with CRM tools.
Employment Type
Full Time
Key Skills
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