Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a motivated and reliable Customer Service Representative to join our team in Atlanta GA. The ideal candidate will be responsible for providing outstanding customer support resolving inquiries efficiently and ensuring a high level of satisfaction across all client interactions.
Responsibilities
Respond to customer inquiries via phone email and in-person in a professional and timely manner
Provide accurate product and service information
Resolve customer issues with empathy accuracy and efficiency
Document customer interactions and maintain detailed records
Collaborate with other departments to ensure client satisfaction
Identify opportunities for process improvement and customer support enhancement
Meet performance metrics and service quality standards
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree is a plus
Proven experience in a customer service or client support role
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficient in basic computer applications and data entry
Ability to remain calm and courteous under pressure
Dependable punctual and self-motivated
Additional Information :
Benefits
Competitive salary based on experience ($34000 - $47000 per year)
Opportunities for career advancement and skill development
Supportive and professional work environment
Comprehensive training and onboarding
Paid time off and holidays
Health dental and vision insurance options
Retirement savings plan
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
