Senior Deal Desk Strategist

This role will be based in Sunnyvale Chicago Carpinteria or Omaha. 

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.

The Deal Desk team are the strategic advisors to LinkedIns Field Sales team managing the Order to Cash (O2C) and facilitating the complex deal structures and requests that our clients demand.  We drive scale within the Sales organization allowing Sales to focus on selling while we create efficiencies increase profitability and enforce stronger controls. The Senior Deal Desk Strategists will understand the ins and outs of our policies processes and systems.  They will advise coach and train Sales Reps on a day-to-day basis to efficiently work within LinkedIn Sales process and policies.  Additionally each Senior Deal Desk Strategist will be expected to lead initiatives to improve our processes systems and/or team.   

Responsibilities: 

• Serve as the trusted advisor and go-to resources to the Sales teamsfor solving complex problems across O2Cprocesses 

• Serve as an expertin advanced Deal Desk activities which impactquota setting bookingsattainment and complex deal structuring 

• Leadongoing and month end audit and quality activities 

• Educate Sales teams on changes in processes policies and best practices to improveperformance and release Sales capacity to core Sales activities 

• Lead projects withcross-functionalteams in support of Sales in the rollout of new products and policies and in the improvement of ourO2C processes 

• Ensure LinkedIn Sales teams are operating within the Rules of Engagement directly partneringwith cross-functional teams to ensure policies are adhered to and enforced 

• Responsible for ensuring that Sales and contract data is accurate in CRM and other systems partnering withcross-functional teamsto reconcile downstream processes and reporting 

• Identify scope and deliver process and systems changes that improve operations for the Sales organization 

• Work inadynamic environment and adapt to new business processes on a week-to-week basis 

• Ability to travel to regional offices to meet directly with Sales teams and cross-functional leaders 

• Models our cultural values to more junior members of the team 

• Serves as acoach andmentor to other team members assisting withonboardingday-to-day training coaching and collaborating to solve business problems 

• Flexibility to transition into different support roles within the team based on the needs of the business is required 

• Understand end-to-end processes across OTC and serve as an expert on the roles and responsibilities of cross-functional support teams resulting in accelerated resolution of issues 

• Take ownership and program manage issue resolution across all back-office teams performing initial triage of issue identified by Sales and managing issue until it is fully resolved 

• Assess recurring issues to identify opportunities for improving the overall OTC process and make recommendations onprocess and system changes 

• Engage directly with clientsas necessarythrough both written and verbal communications helping to resolve OTC issues directly 

• Manage escalations of all OTC issues from Sales and clients 

• Demonstrate the ability to go above and beyond in the support of our Sales teams and clients 

Qualifications :

Basic Qualifications: 

• 2 years in deal Desk revenue operations sales operations pricing or relevant experience 

• 1 years experience with Google and Microsoft Office products 

Preferred Qualifications: 

• Comfortable with change and an ability to thrive in a fast-moving environment 

• Excellent interpersonal and communication skills 

• Ability to learn quickly in a dynamic and collaborative environment 

• Strong business acumen organizational time management skills and attention to detail  

• Humor is a huge part of LinkedIn culture. Changing the world is hard work so its important we have a few laughs while were doing it! 

• 2 years of experience with Excel

• Experience with Salesforce Microsoft Dynamics or Oracle is a plus 

• Ability to process a high volume of transactions with accuracy and integrity 

Suggested Skills:

• Communication Skills 

• Organizational Skills 

• Microsoft Office Suite

• Customer and Sales Support

Additional Information :

LinkedIn is committed to fair and equitable compensation practices.   

 The pay range for this role is $71000-$102000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement2020 - .

Please reference the following information for more information:  and

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LinkedIn is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you

• Having interviews in an accessible location

• Being accompanied by a service dog

• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However non-disability related requests such as following up on an application will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by LinkedIn or (c) consistent with LinkedIns legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However non-disability related requests such as following up on an application will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by LinkedIn or (c) consistent with LinkedIns legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :

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