drjobs Front Desk Hero / Heroine (Multiple Location)

Front Desk Hero / Heroine (Multiple Location)

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1 Vacancy
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Job Location drjobs

Kuala Lumpur - Malaysia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

i. Front-desk management and facility management:

  • Meet and greet potential and existing members when they walk into our space and assist them with any queries.
  • Assisting the Outlet Manager/Assistant Outlet Manager with inquiries (telephone & emails).
  • Ensure all visiting guests are in accordance with WORQS guest policy by ensuring that every guest is properly signed-in via iPad registration.
  • Receive and notify members on documents/packages and distribute them accordingly.
  • Monitor office supplies and place orders when necessary.
  • To cover the front desk counter during WORQ operation hours and as needed at the Companys discretion.
  • Learn the names of members and guests to foster the sense of community WORQ is known for with the goal of establishing relationships.
  • Anticipate member and guest needs before they arise using relevant information gathered about members to enhance and personalize their experience.
  • Keep the front desk organized and clean.
  • Answer any inquiries from members and guests related to the policies and procedures way-finding community etiquette etc.

ii. Building Management and Operation:

  • Ensure that our event space is all prepped and assist with event logistics.
  • Ensure all building-specific forms are up to date.

iii. Community Engagement and Events:

  • Register new members guests and maintain the database of existing members.
  • Be the Ambassador to tour our guests around our space-promoting a fun yet innovative space in Malaysia.

iv.  Ad hoc tasks as and when assigned by superior.


Qualifications :

  • Excellent command of spoken and written English.
  • Excellent customer service.
  • Basic computer skills (Google Suite). 
  • Enthusiastic about learning and working in a team.
  • Bubbly personality and love interacting with others.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

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