Analyst/Programmer
Analyst/Programmer
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Job Description
Provides support for vended and custom applications including resolving highly complex issues and assists with data security redundancy and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems works with colleagues and customers to resolve issues documents resolution and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements designs resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.
This position is 100% remote work; can work from anywhere in the U.S.
This position will support the Media Support Services department.
Qualifications
Bachelors degree and training/experience in technical development; OR Associates degree and 5 years professional experience in technical development.
Knowledge of system design principles software development methodologies and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the divisions computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.
The preferred candidate will have the following:
Technical Requirements
Core Skills:
- Proficiency in C# .NET and/or Java
- Experience developing and consuming RESTful APIs
- Strong SQL database skills
- JavaScript/TypeScript development experience
- Server-side scripting languages.
Preferred Skills:
- NoSQL databases (MongoDB Cosmos etc.)
- Healthcare data standards (FHIR HL7)
- DevOps practices and tools
- Cloud platforms (Azure or Google Cloud Platform)
Required Experience:
IC
Employment Type
Full-Time
