Monitoring Administrator
Monitoring Administrator
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Job Description
The mission of Thales Services Numriques (TSN) is to continuously ensure performance resilience and security of our customers critical information systems. TSN is mastering the entire software lifecycle from consulting to managed services leveraging industrial and cutting-edge platforms for Thales Group and external customers such as Aerospace Energy Public sector.
So as to meet our customer demands namely on time-to-market delivery competitiveness and Agile methodology TSN is relying upon his Nearshore engineering extension in Thales Romania resources (TSR).
Responsibilities & job summary:
A Monitoring Administrator is responsible for the effective monitoring management and reporting of IT infrastructure and applications. This role involves overseeing network systems servers databases and other critical infrastructure to ensure optimal performance availability and security. The Monitoring Administrator works closely with IT teams to identify issues before they become major problems ensuring that services run smoothly and efficiently.
Key Responsibilities:
- Monitoring and Alerts Management:
- Set up and configure monitoring tools to track the performance of servers networks and applications.
- Monitor system logs error messages and performance data to detect potential issues.
- Respond to alerts and investigate system anomalies or errors promptly.
- System Performance and Optimization:
- Analyze performance metrics to identify bottlenecks and recommend improvements.
- Ensure that system resources (CPU memory storage) are properly allocated and optimized.
- Perform regular capacity planning and scalability assessments.
- Incident Response and Troubleshooting:
- Act as the first line of defense for system issues providing immediate support to resolve problems.
- Collaborate with IT support teams to troubleshoot and resolve network server and application issues.
- Document and track incidents following up on the root cause and resolution.
- Reporting and Documentation:
- Generate and maintain reports on system performance uptime and outages.
- Provide regular status updates to management and stakeholders on system health and performance.
- Maintain accurate documentation of monitoring systems procedures and configurations.
- Tool Management and Improvement:
- Administer and maintain monitoring tools such as Nagios SolarWinds Zabbix or other monitoring platforms.
- Keep monitoring tools updated and configure new monitoring scenarios as needed.
- Continuously evaluate new tools and technologies to improve the monitoring process.
- Compliance and Security:
- Ensure that monitoring systems comply with organizational security policies and industry standards.
- Monitor for any unauthorized access or suspicious activities escalating when necessary.
Skills and Qualifications:
- Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience).
- Proven experience with IT monitoring tools (e.g. Nagios SolarWinds Zabbix Prometheus etc.).
- Strong understanding of networking server infrastructure and system administration.
- Ability to analyze performance data and identify trends and issues.
- Strong problem-solving and troubleshooting skills.
- Familiarity with scripting languages (e.g. Bash Python PowerShell) is a plus.
- Excellent communication and documentation skills.
Behavioral skills:
- Have a good editorial sense (procedures and reports)
- Communicate effectively towards the concerned teams
- Adopt a professional attitude and speech with all stakeholders
- Alert his manager in case of missing or insufficient information to realize the support or any other problem
- Know how to deal with customers
- Be proactive on the tasks
- Sense of responsibility
- Good communication skills
YOUR CAREER AT THALES:
Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:
- Room and attention to personal development.
- Build your talents in another domain of Thales Group discovering new products new customers new country or go to a more complex Solutiom
- Choose between a technical expertise or a leadership path.
- Build an international career within a leading Engineering Group.
- Work for different Thales domains & entities.
YOUR IMMEDIATE BENEFITS
- 24 holiday days a year
- Benefit Online
- A good work-life balance which includes flexible working hours
- A comprehensive compensation and benefit package including medical coverage & life insurance
- Hybrid Workplace
- goFLUENT & Udemy Subscription
Required Experience:
Unclear Seniority
Employment Type
Full-Time
