Job Title: RQ09297 - Business Analyst - Senior Client: Ministry of Public and Business Service Delivery and Procurement Work Location:21 College Street Toronto OntarioHybrid Estimated Start Date: Estimated End Date: #Business Days: 250.00 Extension: 250.00 Hours per day or Week:7.25 hours per day Security Level:Enhanced Must haves: Knowledge of courts business processes for criminal justice family and civil lines of businesses
Hands on experience in implementing solutions for criminal justice family and civil court case management solutions.
Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.
Hands on experience on cloud integration technologies such as Spring Integration Azure and IBM ACE
Hands on experience documenting integration specifications for mainframe solutions
Experience in structured methodologies for the design development implementation and maintenance of applications.
Hands on experience in various project and product delivery methodologies such as:
Agile
Waterfall
Iterative Agile
Product management
Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders
Nice to have:
Proficiency with Microsoft suite including Word Excel Visio and PowerPoint
Experience with OPS I&IT Processes Standards and artifacts
Description Scope
Gather and document integration functional and non-functional requirements
Translation of business and functional requirements into system specifications.
Work with various stakeholders to elicit integration requirements between various solutions and product streams
Identify and document data mappings and integration specifications for integrating various solutions
Review vendor API documentation and assist in update of integration design
Prepare questionnaire and conduct discovery sessions with the vendor to understand integration capabilities of the vendor
Evaluate business processes anticipate requirements uncovering areas for improvement
Analyze requirements and help project team in solution design and implementation
Work with the project team in completing all relevant and required documentation in alignment with OPS standards.
Handle project co-ordination and end to end project management activities with the project team and with external stakeholders
Work with the architecture team in completing project gating documentation and related gating requirements
Perform user acceptance testing
Assignment Deliverables
Conduct JAD sessions with stakeholders to create review document and validate any or all of the following for the SCJ/OCJ Digital Transformation:
Integration Requirements
Business Requirements
Functional Requirements
Non-Functional Requirements
System Specifications
Data Mapping
Integration Design
Journey Maps
Process Flow/Mapping and Modelling
Requirements Traceability Matrix
Options Analysis
Costing analysis
Business Case
Conduct assess evaluate and document stakeholder interests and business needs
Create and validate use cases user stories
Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture as well as traceability to solution logical and physical architectures
Current State / GAP Analysis
Final specification and documentation of all reporting requirements for the solution
Final Logical/Physical Data Model Data Dictionary and CRUD Matrix documentation
Create review provide input and support of Enterprise Architecture artifacts for all checkpoints as needed
Assist with system and user interface design and modifications (data & screen) as required
Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output
Assist testing team in the resolution of test defects
Ensure alignment and adherence to Ministry processes and standards
Research and document comparisons of existing Ontario Government or COTS systems that will meet the client requirements
The consultant resource will interface directly with the program area staff and management and is accountable for ensuring customer satisfaction related to the contracted work items
Develop workplan and outline of effort to completion
The consultant will provide a detailed list of all work/artifacts completed on the project
Track project activities in the project plan and requirements throughout the project
Handle solution design activities with the development team lead internal team reviews and negotiation with customer on design activities design issues and design gaps
Attend any meetings related to the resolution of any request as required
Create detailed integration specification documents business analysis documents user stories business case
Knowledge of courts business processes for criminal justice family and civil line of business
Hands on experience in implementing solutions for criminal justice family and civil court case management solutions
Knowledge of native capabilities of the system that needs to provide the functionality of courts case management
Hands on experience on cloud integration technologies such as Spring Integration Azure and IBM ACE
Hands on experience documenting integration specifications for mainframe solutions
Business Analysis experience at the specified level in large IT organizations preferably within a Public Sector environment
Hands on experience in various project and product delivery methodologies such as Agile Waterfall Iterative Agile Product management
Excellent facilitation and presentation skills
Excellent analytical problem-solving and decision-making skills
Excellent verbal and written communication skills;
Highly developed interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Experience and Skill Set Requirements Criteria 1: Technical Skills - 35 Points
Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions
Demonstrated experience working on cloud integration technologies such as Spring Integration Azure and IBM ACE
Hands on experience working with mainframe solutions
Demonstrated experience in developing documentation towards production readiness such as support model SLAs and checklists
Demonstrated experience in working with technology solution design data databases applications and networking techniques tools and practices
Working knowledge of system concepts and development methodologies to support business applications
Demonstrated experience in defect identification and documentation using defect management tools
Demonstrated experienced in system testing and user acceptance testing
Hands on experience in various project and product delivery methodologies such as Agile Waterfall Iterative Agile Product management
Criteria 2: Business Analysis Skills - 30 Points
8 years experience in business analysis
Knowledge of courts business processes for criminal justice family and civil line of business
Hands on experience in implementing solutions for criminal justice family and civil court case management solutions
Hands on experience documenting integration specifications for mainframe solutions
Demonstrated experience both remotely as well as in-person facilitating JAD sessions conducting interviews and facilitating workshops to elicit review and confirm business requirements business process re-engineering business models business rules and user interface design
Demonstrated knowledge with the key BABOK concepts tasks techniques and skills (e.g. business analysis planning and monitoring elicitation and collaboration). BABOK (Business Analysis Body of Knowledge) certification an asset.
Demonstrated experience in creating user stories/business requirements personas customer journey diagrams business cases fit-gap analysis current state business diagrams and other business requirements artefacts and testing documentation
Demonstrated experience working on large systems implementation. Previous experience working on an implementation of a COTS solution an asset.
Demonstrated experience in project co-ordination and project management activities
Demonstrated experience reviewing and ensuring submitted documentation is complete and accurate
Demonstrated experience documenting and analyzing existing business processes metrics and measures in order to recommend process improvement opportunities
Demonstrated experience working collaboratively with the subject matter experts managers staff of business and other groups as required to identify issues and clarify business needs
Demonstrated experience ensuring compliance with a defined change management process is followed for any change from agreed scope schedule or quality
Demonstrated experience conducting research to identify industry best practices as well as making process improvement recommendations based on findings
Demonstrated analytical problem-solving and decision-making skills
Criteria 3:Communication Skills - 30 Points
A team player with the ability to coordinate multiple project activities with competing priorities and strict deadlines
Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions negotiating on issues for production
Demonstrated experience establishing effective relationships with project stakeholders who are both technical and non-technical
Demonstrated experience working with both the business users and IT team; bridging with the IT Project teams to ensure that solution align strategically with client goals acting on behalf of the client to best communicate the business needs to IT solution teams
Demonstrated experience completing work and achieving milestones within the assigned deadlines
Demonstrated verbal and written communication skills; interpersonal and negotiation skills; consensus building skills facilitation skills
Demonstrated experience with formal deliverable approval processes
Experience in documenting project status reports project tracking progress issues and risks and presenting to executives and other stakeholders
Criteria 4:Public Sector Experience - 5 Points
Demonstrated experience working within an organization of equivalent size and complexity to the Ontario Public Service
Demonstrated experience in working in accordance with policies and procedures of Ontario Public Service would be an asset
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