Program Manager, BaND, Data Center Capacity Delivery, DC Infra Capacity Delivery

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented program manager to lead networking implementation projects from initial concept through to establishing standardized processes that can be rolled out across our global facilities.

You will lead programs alongside partner teams to define pilot projects develop strategic plans and create operational deployment procedures. You will coordinate with various leadership teams to establish requirements and timelines. Strong communication skills are essential as youll need to actively share project updates ensure alignment with internal stakeholders manage issue resolution and deliver results in a fast-paced environment.

Key job responsibilities
Collaborate with Brick and Network Deployment teams to create Weekly Business Review documents and lead cross-functional review sessions.
Develop operational metrics and create visual representations (graphs tables dashboards) to present Key Performance Indicators.
Build a deep functional knowledge of Data Center Networking operations and work with stakeholders to advance automation initiatives.
Present program status and decision narratives to senior leadership using your expertise to influence scalable solutions.
Communicate effectively with cross-functional stakeholders both within and outside the organization. Monitor performance trends identify risks/issues escalate when necessary remove obstacles (within your span of control) and develop mitigation strategies.
Manage medium to high complexity projects and improve processes that have significant business impacts contributing to enhanced quality productivity or customer experience.
Collaborate with Data Center Networking TIPMs Engineering Infrastructure Supply Chain and other Program Management teams to identify establish baselines and deliver goals.
Create and maintain team resources (e.g. Wiki pages) encourage team collaboration in developing guiding Tenets and monitor progress towards Kingpin goals.

A day in the life
The ideal candidate should be an innovative results driven professional with solid people skills and a strong problem-solving capability. The individual will be responsible for driving strategy and initiatives. The candidate should work with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to craft and implement a strategic vision and make independent decisions with sound judgment to attain that vision. This individual needs to manage change and have the ability to build the right mechanisms to support our organization and influence other teams.

The candidate should be able to clearly define data requirements and metrics. They will need to identify opportunities to invent and simplify processes identify business risks and implement resolutions and scalable mechanisms.

Finally this is a critical role on a team that drives/supports a number of AWS leadership reviews. Excellent verbal and written communication skills are essential. The ideal candidate will be able to communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

EEO/Accommodations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting 3 years of program or project management experience
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- Strong leadership and communication skills able to influence without authority in fast-paced ambiguous environments. Excellent at presenting complex technical information clearly to diverse audiences.
- Strategic thinker with analytical problem-solving abilities. Experience driving overall strategy across organizations with a detail-oriented and proactive approach to identifying and solving issues.
- Experienced in program management or similar project-based leadership roles. Proficient in MS Office (Excel Word Project) and AWS Cloud Services with ability to manage complex projects.
- Knowledge of data center technology networking telco technology and supply chain lifecycle. Demonstrated expertise in program management and data center engineering/networking best practices.
- Self-motivated project planner able to work independently on non-technical projects. Skilled at prioritizing critical tasks making difficult trade-offs and executing plans effectively.

- Proven experience in managing large scale projects gathering and communicating non-technical requirements.
- A track record driving change and innovation that benefits internal/external stakeholder and customers.
- Experience solving challenging problems with multiple constraints and stakeholders.
- Exposure to quality assurance frameworks like Six Sigma and Lean Operations.
- Experience in service-oriented and web-service technologies.
- Experience creating Integrated Master Schedules (IMS) and project plans.
- Experience with data management and data analytics tools and systems such as SQL Quicksight Redshift Python or other scripting languages / data analytics tools. PMP or technical certifications are preferred but not required.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.