Application Support Analyst
Application Support Analyst
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Job Description
We are looking for a Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assist customers both from technical and functional point of view.
Your responsibilities
- Manage and optimize existing and new application functions;
- Ensure the optimal use of the application by the end-users;
- Monitor and control the quality of datasets on a daily basis;
- Be point of contact for the end-users and handle system issues;
- Perform incident management;
- Configure and test functionalities;
- Support the team in defining and analyzing user requirements;
- Develop and maintain functional documentation;
- Perform user training.
Your skills experience and qualifications
- Bs or Ms in a financial or technical related field is preferred;
- 1.5 years experience in a similar role in fintech field;
- Basic knowledge of SQL language;
- Client-focus attitude;
- Team player with solid communication and presentation skills;
- Strong analytical and problem solving skills;
- Ability to manage pressure;
- Good written and oral communication skills of English and Italian languages;
- EU Work Permit;
- Willingness to work shifts;
- Availability to work on weekends.
Important notes:
According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.
Due to the high volume of applications only those candidates that meet the required criteria for selection will be contacted.
Please do not apply if you dont currently have the legal right to work in Italy or if that right is just about to expire or if that right has restrictions imposed which would prevent you from undertaking a full-time employment contract.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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