Administration Manager
Administration Manager
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Job Description
Are you an experienced values-driven Administration Manager passionate about strengthening culturally safe services for Aboriginal and Torres Strait Islander communities
What We Offer
- Generous salary Super up to $15899 tax-free salary packaging
- 6 weeks Annual Leave with 17.5% leave loading
- Professional development and leadership opportunities
- A values-led community-focused team driving real change in remote NT communities
About NAAFLS
The North Australian Aboriginal Family Legal Service (NAAFLS) is a not-for-profit organisation delivering holistic legal and support services to Aboriginal and Torres Strait Islander people experiencing domestic family and sexual violence. With offices across the Top End our work is grounded in cultural respect community collaboration and self-determination.
About the Role
We are seeking a dedicated Administration Manager to lead and support the administrative operations of our Darwin and Katherine offices.
Reporting to the Chief Operating Officer you will be responsible for supervising a small team of admin staff refining processes maintaining accurate data and ensuring smooth operations across both sites. This role is central to delivering high-quality internal support services that enable frontline legal and social support teams to thrive.
You will be a hands-on leader who models a positive workplace culture mentors staff and builds efficient compliant and respectful systems that support the unique needs of NAAFLS programs and clients.
Key Responsibilities
- Lead mentor and develop a capable and collaborative administration team
- Manage recruitment onboarding and performance planning for admin staff
- Oversee data integrity in the client management system (Actionstep)
- Support compliance risk management and strong administrative systems
- Collaborate with program teams to enhance client intake and support processes
- Model and promote a culturally safe values-driven workplace across both offices
- Provide direct administrative support when required and encourage a flexible team-based approach
Selection Criteria
Essential
- Strong administration skills with recent relevant experience
- Proven team leadership and mentoring capabilities
- Excellent written verbal and interpersonal communication
- Highly organised with strong problem-solving and time management skills
- A positive professional and team-focused leadership approach
- Ability to work respectfully with Aboriginal and Torres Strait Islander people
- Attention to detail and ability to manage competing priorities
- Proficient in Microsoft Office and database systems
- Willingness to undertake professional development
- NT Working with Children Clearance (or ability to obtain)
- NT Driver Licence and satisfactory Criminal History Check
Desirable
- Experience using Actionstep or similar client data systems
- Understanding of trauma-informed and strengths-based practices
How to Apply
Applications Close: Monday 09 June 2025!
Submit your application via SEEK or EthicalJobs with:
- Your updated Resume
- A one-page Cover Letter addressing the selection criteria
For more information about NAAFLS visit
For role enquiries contact:
Required Experience:
Junior IC
Employment Type
Full-Time
