CARES Program Manager
CARES Program Manager
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Job Description
Description
- Capital City Fire/Rescue is seeking a dynamic and mission-driven professional to lead our Community Assistance Response & Emergency Services (CARES) Program.
Under the general direction of the Fire Chief the CARES Program Manager will oversee the strategic planning development and day-to-day operations of a lifesaving and community-centered program aimed at reducing emergency service dependency through proactive compassionate outreach and support.
WHO WE ARE LOOKING FOR
The ideal candidate will bring strong leadership and supervisory experience particularly within community health emergency services or closely related fields. They should demonstrate a proven ability to coordinate interdisciplinary teams and cultivate lasting partnerships within the community. Experience supporting individuals facing substance use disorders homelessness or behavioral health challenges is essential. A solid understanding of HIPAA regulations along with skills in grant writing and program evaluation is also important. Above all the candidate should embody a compassionate trauma-informed and solutions-focused approach to public service. Make a meaningful impact in your community. Lead with compassion. Serve with purpose.THE BENEFITS OF JOINING OUR TEAM
Capital City Fire Rescue is proud to have led the CARES Program for six years continually expanding its reach to better serve the community. As we grow we remain committed to fostering professional development and creating meaningful opportunities for our team members. CARES operates as a collaborative unit offering a unique opportunity to make a real difference not just in the lives of those we serve but within our team and ourselves. We welcome individuals who share our passion for service and community care. This is your chance to be part of a groundbreaking program that truly improves lives all within a supportive and purpose-driven team environment.
WORKING HOURS AND LOCATION
This position generally follows an 8-hour workday schedule typically from 8:00 a.m. to 4:00 p.m. but flexibility is required to be available to staff as needed through the end of their shifts. The primary work location is based at Fire Station 4 in Auke Bay home to the main Mobile Integrated Health (MIH) offices. Regular visits to the Sobering Center at St. Vincent de Paul are also an essential part of the role to support and connect with staff on-site.
Typical Responsibilities
- Lead and manage the CARES Program which consists of a community paramedicine program Mobile Integrated Health (MIH) and a 24-hour sobering center operation.
- Collaborate with the Fire Chief EMS Officer and Medical Director on program development medical protocols and long-term planning.
- Supervise and oversee direct services and care to individuals affected by substance use those struggling with mental health and those with medical needs that can be served in the home.
- Coordinate social and medical services to stabilize vulnerable populations including individuals families youth and veterans.
- Develop and manage program budgets grant applications and policy initiatives.
- Foster partnerships with local state and federal agencies to expand community-based medical services.
- Serve as the primary public contact for CARES and represent the program to city leadership stakeholders and the public.
Minimum Qualifications
Experience: Any combination of experience and/or post-secondary education that equates to five (5) years.
Qualifying experience must have included working directly with vulnerable populations at a professional level in the administration management or development of public health health social services or emergency response services.
Qualifying education must have been in Social Work Psychology Sociology Nursing or a health/social related field. (Applicants will receive credit for applicable post-secondary course work in the following manner: 3 Semester or 4 Quarter credits equal one month).
AND At least one (1) year of experience supervising and/or directing the work of others. This experience may be concurrent with the required experience above.
At time of appointment and for continued employment:
- Not less than 18 years of age.
- A valid Alaska Drivers License.
Must obtain:
- Emergency Trauma Technician Certification within 6 months of appointment and for continued employment.
- State of Alaska Emergency Medical Technician I or higher within 24 months of appointment and for continued employment.
- CPR Certification within 30 days of appointment and for continued employment.
Supplemental Information
Please include a professional memo with your application that clearly outlines how your experience and qualifications align with the requirements of this position.
HIRING MANAGER CONTACT INFO
Hiring Manager: Fire Chief Rich Etheridge
Phone Number: Ext. 4322
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management at or
For applicant password assistance please visit:
StatementThe City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call or TTY: Alaska Relay 711 or 1- or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Required Experience:
Manager
Employment Type
Full-Time
