Customer Support Social Media Manager - 10200
Customer Support Social Media Manager - 10200
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Customer Support & Social Media Specialist
Work Hours: Monday to Friday 9:00 am - 6:00 pm US Eastern
Pay Range: USD 1000 to 2000 (depending on qualifications and skills)
Company/Client Overview:
A U.S.-based technology company specializing in pet safety solutions
About the Role:
This role will mainly focus on customer support with social media management being a bonus.
Duties and Responsibilities:
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Provide high-quality customer support with clear professional communication
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Write and assist with blog content related to e-commerce marketing
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Perform accurate data entry and support basic administrative tasks
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Adapt quickly to proprietary software and internal systems
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Collaborate with the team and contribute to process improvements
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Manage social media channels including content posting engagement and community interaction
Qualifications and Preferences
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Fluent English required; accent-neutral preferred for clear communication
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Proven experience in social media management and blog writing preferred
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Background in e-commerce marketing a strong plus
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Strong problem-solving skills and adaptability to learn new tools rapidly
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CRM experience not required; company uses simple proprietary software
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Long-term growth mindset and commitment valued
Employment Type
Full Time
