Acqueon Dialer Product OwnerÂ
Acqueon Dialer Product OwnerÂ
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Remote
Duration: Long-term Contract / Permanent
The Product Owner for Acqueon Dialer is responsible for managing and optimizing call center dialer solutions ensuring seamless integration with contact center technologies like Twilio.
- Define and maintain the product vision and roadmap for Acqueon Dialer solutions.
- Collaborate with stakeholders to align dialing strategies with business objectives.
- Gather analyze and prioritize requirements from business teams and technical experts.
- Oversee the implementation and integration of Acqueon Dialer with CRM IVR and other systems.
- Troubleshoot and resolve technical issues related to the Acqueon platform.
- Provide ongoing support and training to call center teams for optimal usage.
- Leverage analytics and reporting tools to measure dialing campaign performance.
- Ensure compliance with regulatory requirements (e.g. TCPA GDPR).
- Experience in call center technologies and dialer management.
- Strong understanding of Agile methodologies and product ownership.
- Familiarity with CRM systems IVR platforms and contact center solutions.
- Hands-on experience with Acqueons campaign manager analytics and reporting tools.
Employment Type
Full Time
