- Cultivate and maintain effective relationships with key accounts to boost customer satisfaction and retention by strategically planning and conducting nationwide customer visits
- Provide personalized service through in-person meetings account reviews reporting product forums and tailored activities
- Develop and implement business strategies that align with both company and client interests ensuring a comprehensive understanding of their requirements
- Oversee and negotiate annual contracts
- Design execute and refine customer experience strategies aimed at achieving revenue growth client acquisition and improved customer satisfaction
Qualifications :
- Self-motivated and capable of working independently with a requirement to travel nationwide 75-80% of the time
- Bachelors degree with at least 5 years experience in Account Management
- Strong negotiation skills with senior-level executives including Managing Directors and CEOs of small to large corporations
- Proven experience in representing an organization with robust presentation and public speaking abilities
- Good English Communication skills (TOEIC Score at least 600 or equivalent)
- Good interpersonal skills excellent communicator strong in organization and creating teamwork good facilitator consensus builder and able to manage conflict
Additional Information :
The Account Manager will manage and nurture relationships with key customers including both multinational and local companies with a requirement to travel nationwide 75-80% of the time. The role demands a proactive approach to understanding customer needs and challenges to ensure long-term partnerships.
The successful candidate will possess strong relationship-building skills with strategic clients and could recognize and respond to their business needs with our products services and solutions.
Remote Work :
Yes
Employment Type :
Full-time