Your responsibilities and impact as Claim Agent:
- Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc.
- Ensuring a fast and quick resolution for problems
- Working together with partners and providing direction for issue resolution in order to achieve customer satisfaction
- Being in direct contact with customers to understand and act on behalf of their needs
Qualifications :
Skills qualifications and interests you need to succeed in this role:
- A native level of German and a good level of either English or Spanish
- Good to have previous experience/background in administrative or back-office work
- Working coordinated organized and autonomously
- Being energetic innovative and working proactively at a fast pace
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Barcelona for an international career and life experience
- Having a valid Spanish work permit (required).
Additional Information :
Whats in it for you
- Contract: permanent contract with2 months of probation
- Working hours: 40/weeks Mon-Fri 9AM 6 PM
- Salary: 24.000 gross/year
- 28 days/year holiday
- Working in a stable and international work environment
- Working in a fast growing company
Ready to bring your skills into the heart of a growing international company Apply now and take the next step in your back-office career!
Remote Work :
No
Employment Type :
Full-time