Club Lounge Attendant (Full-time, Seasonal)
Club Lounge Attendant (Full-time, Seasonal)
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Job Description
Sheraton Club Lounge takes comfort to the next level! The personalized service provided as you serve them in our private lounge at Sheraton Suites Calgary Eau Claire will show them that you truly care. The experience and the memories you make for our Guests as a Club Lounge Attendant will create a sense of loyalty that will ensure their return.
Please note: The end date for this role will be September 15 2025.
What you will be doing:
- Consistently offer a professional and friendly greeting and provide engaging & exceptional service
- Responsible for the set up and break down of all food and beverage presentations in the lounge (breakfast coffee/tea service bar service and canaps)
- Assist guests regarding food and beverage menu items. Have knowledge of all menu items garnishes contents and preparation methods
- Attention to detail in ensuring the lounge is well maintained at all times and that the ambiance changes in the lounge from one food and beverage presentation to the next
- Clearing dishes from guest tables and ensuring cleanliness of the lounge and services areas
Identify guest preferences and act on them to develop and maintain strong guest relationships to ensure loyalty - Create strong relationships with other departments
- Responsible for In-Suite Dining deliveries
- Follow all policies procedures and service standards including health & safety and food handling procedures
Qualifications :
Your experience and skills include:
- Previous customer service experience is required with previous food & beverage experience preferred
- Must hold valid Alberta ProServe certification
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Must enjoy working in a team environment and be Health & Safety Conscious
- Must have excellent communication skills and be committed to providing excellent guest service
- Ability to work a variety of shifts including evenings weekends and holidays
Additional Information :
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that to offer our guests the best we first need to offer our employees the best. Thats why youll find exceptional work opportunities - throughout North America and the Caribbean Europe and Africa the Middle East and Asia Pacific - as well as industry leading training career development recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy New Yorks The Plaza and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect Trust Innovation Guest Passion Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards treating all colleagues with fairness and dignity. A community and environmental leader Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
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Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
