Office Manager
Office Manager
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Job Description
Whats the role
To support the London office team with general office management day-to-day administrative processes and act as Executive Assistant to one or two senior executives. The London office includes approximately 60 employees. This is a hybrid role that includes Office Management Reception Facilities and Executive Assistant duties. Generally this person ensures that the office runs smoothly equipment is maintained relevant records are up to date and that all administration processes work effectively.
What youll be doing
Your role may include but will not be limited to the following tasks which we call Defined Business Activities. The list of defined business activities is not exhaustive and may be amended from time to time:
General Administration
- Assist all areas of the business with ad hoc administration tasks
- Management of onsite filing system and offsite archiving
- Developing and implementing new administrative systems such as record management
- Maintain telephone list information
- Answer main line telephone and assist callers ensuring all calls are forwarded to the most appropriate member of the team
- Coordinate logistics of both internal and external meetings including conference room reservations greeting guests meal ordering and room set up and breakdown.
- Communicate effectively and collaboratively with internal staff leadership and external clients in a professional manner.
Office management
- Liaise with the HR team to ensure that the new starter induction process runs smoothly
- Liaise with building reception and management team
- Report and follow up any issues and or arrange any necessary maintenance work
- Manage office space and desk allocation including taking responsibility for office furniture and equipment
- Order office supplies including stationery kitchen supplies etc.
- Maintain and/or develop supplier relationships sourcing the best rates and service for our requirements
- Recording office expenditure and managing the budget
- Liaise with HR about training and seminar bookings
- Coordinate office events but in and outside the office and work with the Social Committee as needed.
- Process invoices in company ERP system
Executive Assistant
- Day-to-day administrative support for one or two senior executives
- Maintain complex and detailed calendars including acting as a gatekeeper and prioritizing demands on the executives time
- Coordinate logistics of both internal and external meetings
- Organize travel arrangements including multi-country itineraries
- Maintain and update digital filing system (Box)
- Handle regular activities proactively and advise leadership in advance of issues or delays
- Lead and coordinate ad-hoc projects as requested
Health and Safety
- To take on the role of Health and Safety Officer
- Ensure all necessary staff receive appropriate training for in both health and safety and fire safety
- Make sure first aid supplies are not kept beyond expiry and are replenished
- Arrange regular testing for electrical equipment and safety devices
Messenger duties
- Deliver internal and external messages plus incoming post and internal mail to all desks
- Prepare registered deliveries and courier packages for collection
The ideal background for this role
Qualifications
- Sound academic background
- GCSEs in English Language and Mathematics (or equivalent) at grade B or above
- A Levels
- Strong communication skills professional presence superb organizational skills and experience dealing with confidential information
- Multitasking capability with a thorough process-oriented and detail-focused approach
- Independent judgment prioritization and critical thinking abilities in a fast-paced and evolving environment
- Personal Qualities: Dependable flexible patient resourceful and efficient
Experience
- Previous office-based clerical secretarial or commercial work
Knowledge
- A detailed working knowledge of Microsoft Office 2010 including Word PowerPoint and Excel
Location
This role is based in our London office in Mayfair and requires in-office attendance 5 days/week.
Required Experience:
IC
Employment Type
Full-Time
