Academic Success Coordinator
Academic Success Coordinator
Posted on :
27-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-05-2025
Job Description
Academic Success Coordinator
JOB SUMMARY
JOB SUMMARY
The Office of Academic Success is rooted in values of compassionate accountability growth mindset resilience and student-centered care. The Academic Success Coordinator plays a vital role in supporting Arkansas College of Osteopathic Medicine (ARCOM) students by working closely with the Associate Dean of Academic Success. This position is central to the daily operations and long-term development of the Office of Academic Success with responsibilities spanning student tracking interdepartmental collaboration and academic programming support.
Beyond logistics and tracking this role requires empathy strong communication and a deep commitment to student well-beingsupporting students through both challenges and achievements. The ideal candidate embodies a growth mindset promotes resilience and wellness and balances compassion with accountability in every interaction.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Support for the Associate Dean
- Coordinate logistics documentation and follow-up for academic success initiatives and meetings.
- Maintain accurate records of student progress referrals and outcomes.
- Manage student-facing content in Canvas.
Collaboration and Communication
- Ensure all communications and resources reflect the values of growth wellness and student-centered care.
- Coordinate with the Academic Success Advisor Career Counseling and Board Preparation Specialist and other departments to ensure aligned student-centered support.
- Facilitate communication and handoffs using shared tools such as dashboards CRM systems and early alert platforms.
- Track and share relevant student data (e.g. COMSAE TrueLearn Performance) to support early intervention.
- Promote student access to shared resources ensuring clear compassionate communication through academic transitions.
- Serve as a compassionate liaison between student support offices ensuring aligned student-centered communication and warm handoffs that reflect empathy and professionalism.
- Coordinate with the Manager of Preclinical Assessments to ensure academic success programming and student outreach are informed by assessment data and performance trends; assist in preparing and distributing post-exam support materials or referrals when needed.
Student Engagement and Support
- Conduct supportive introduction to the Office of Student Success to help students identify appropriate next steps.
- Foster a safe encouraging environment that promotes self-efficacy independence and academic accountability.
- Track student engagement in programming and assist with related logistics.
Departmental Operations and Growth
- Identify opportunities to improve workflows and standardize processes.
- Assist with onboarding materials and internal documentation as the department grows.
- Model and contribute to building a team culture grounded in growth mindset wellness collaborative problem-solving and forward-thinking where all people are seen as whole individuals.
Team Culture and Mindset
- The Coordinator will contribute to a culture where:
- Students are supported as whole individuals academically emotionally and professionally.
- Setbacks are viewed as growth opportunities and interventions are framed with empathy and realism.
- Positivity is grounded in realism empathy and shared purpose.
Other Duties
- Participate in special projects like orientation board prep programming or resilience initiatives.
- Engage in ongoing professional development.
- Perform other duties as assigned by the manager or their designee.
QUALIFICATIONS AND CREDENTIALS
Education and Experience Minimum Qualifications
- High School Diploma or equivalent
- 2 years of experience in an administrative support role
- Strong written verbal and organizational skills with attention to detail.
Preferred Qualifications
- A degree in education counseling higher education or a related fieldor equivalent experience.
- 2 years of experience in academic advising student affairs or medical education.
- Experience with cross-functional collaboration in higher education.
- Familiarity with academic success programming learning theory or cognitive science.
- Proficiency with CRMs student information systems and data tools (e.g. Excel Qualtrics).
Required knowledge skills and abilities
- Excellent interpersonal and interdepartmental collaboration skills.
- Skilled in documentation tracking and synthesizing student data.
- Proficiency in Microsoft Office and standard digital tools.
- Professionalism discretion and the ability to maintain confidentiality.
- Ability to manage multiple priorities and work both independently and within a team.
- Comfortable with presenting to individuals and groups.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.
- Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
- Ability to work cooperatively with colleagues and supervisory staff at all levels.
- Ability to understand oral and written information using the English language and organize thoughts and ideas into effective forms of communication.
- Ability to make decisions which range from moderate to a significant impact on the immediate work environment as well as outside contributors.
- Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
- Strong organizational skills.
Problem Solving
- Intuitively able to reason analyze information and events and apply judgment in order to solve problems of both a routine and complex nature.
- Expertise in negotiation.
Physical and Sensory Abilities
- May be exposed to short intermittent and/or prolonged periods of sitting and/or standing in performance of job duties.
- May be required to accomplish job duties using various types of equipment/supplies to include but not limited to pens pencils calculators computer keyboards telephone etc.
- May be required to transport oneself to other campus offices conference rooms and on occasion to off-campus sites to attend meetings conferences workshops seminars etc.
- May require significant travel or work away from campus.
- Requires attendance at events representing ACHE both within as well as outside of the college setting.
- Frequently required to work at a desk conference table or in meetings of various configurations.
- Frequently required to see for purposes of reading matter.
- Frequently required to hear and understand speech at normal levels.
- Occasionally required to lift items in a normal office environment.
- Frequently required to operate office and presentation equipment.
If you need assistance in the application process because of a disability or any other reason please contact Vicki Broadaway Vice President of Human Resources at 479.308.2287 or
Arkansas Colleges of Health Education is an equal opportunity employer.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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