IT Infrastructure Manager

For more than 50 years Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking always-game got-your-back mentality we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you.

About the Role:

Join us as a technical lead and subject matter expert within *Pon.Bikes global infrastructure. In this exciting role you will be responsible for managing our infrastructure implementation administration and support efforts all while ensuring they align with our organizational goals and technology standards. As the technical lead you will guide the workload manage our talented technical staff and drive innovation within Pon Bikes infrastructure environment. Come Ride With Us!

How Youll Make an Impact:

• Document and continuously develop the companys global IT architecture infrastructure and technology stack with a focus on components such as Azure Office 365 Meraki and operational management systems such as Intune and Datadog
• Establish refine and enforce policies and procedures related to infrastructure and systems administration including change management patching and preventative maintenance
• Oversee the design and implementation of new systems and hardware as well as conduct high-level capacity and performance planning
• Track compliance with software asset management and licensing across the enterprise ensuring adherence to internal controls and corporate policies
• Complete change control processes associated with infrastructure upgrades and implementations ensuring minimal disruption to operations
• Manage servers storage devices and their associated operating systems and software ensuringoptimal performance and security
• Plan and lead disaster recovery exercises; document outcomes and drive improvements to ensure business continuity
• Provide expert-level troubleshooting and strategic oversight of hybrid infrastructure environments including on-premises and cloud-based systems
• Monitor and optimize performance across LAN WAN VPN and wireless networks while ensuring compliance with security standards
• Collaborate with cross-functional teams to implement various Azure cloud stack components such as app services virtual machines and virtual networks
• Drive innovation and efficiency byleveraging Office 365 tools and Meraki network infrastructure
• Utilize Datadog for monitoring and performance optimization ensuring proactive issue resolution
• Manage technical staff fostering a collaborative and high-performance team environment
• Supervise and direct the workload of system administrators ensuring tasks are completed efficiently and effectively
• Lead infrastructure projects frominception to completion managing timelines resources and stakeholder communications
• Conduct performance evaluations and provide feedback to technical staff to support their professional development
• Contribute to the success of the company by leading or assisting with other projects and tasks as assigned

What You Bring to the Table:

• Bachelors degree in the field of computer science information systems or equivalent experience
• 3 years of experience managing and leading teams supporting a multi-site (and remote) user base
• 7-10 years related work experience
• Certifications/training in Microsoft Server Cisco (CCNA or higher) CompTIA and Azure/AWS/VMware/Hyper-V preferred
• Strong familiarity with Linux systems and exposure to server virtualization technologies Hyper-V VMware
• Proven experience in systems administration
• Exceptional analytical conceptual and problem-solving abilities
• Advanced knowledge in the following areas is desirable: Azure Office365 iSCSI Windows Server Exchange CISCO / Meraki firewalls switches and routers Meraki Wi-Fi TCP/IP network protocols LAN WAN VPNfirewall management and operating system configuration and Active Directory
• Previous experience working in a global environment
• Strong knowledge of enterprise deployment technologies such as Intune SCCM MDT WSUS Group Policy Object
• Strong knowledge of automation programming skills PowerShell VBScript Bash
• Experience in datacenter monitoring tools Datadog and Azure desktop virtualization
• Superior written and oral communication skills including active listening
• Ability to conduct research into emerging technologies and trends standards and products as
• Strong customer-service orientation
• Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment
• High level of analytical and problem-solving abilities
• Experienceat working both independently and in a team-oriented collaborative environment is essential

What we offer:

• Comprehensive Medical/Prescription/Dental/Vision plans
• Hybrid work environment
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• 401k and company match
• Commuter Incentive Program
• Volunteer Time Off
• Voluntary benefits (critical illness accident and hospital indemnity insurances)
• Great discounts on company products
• Employee Wellness Program
• EAP benefit
• Parental Leave program
• Access to group home and auto insurance
• A mix of casual yet professional culture

Want a closer look into what its like to Come Ride With Us Explore more of Cannondale onInstagramandLinkedIn.

About the organization*

As a proud member of the Pon Holdings family Cannondale benefits from the strong foundation and extensive network of one of the Netherlands largest family-owned businesses as well as the largest bike portfolio in the world: including brands like Gazelle Santa Cruz Cervlo Kalkhoff Focus Urban Arrow Veloretti and Swapfiets. Being a part of Cannondale means being part of a dynamic and forward-thinking organization backed by the strength and stability of Pon Holdings.

Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we value a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description regardless of your gender or race we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Our DEI Mission Statement: At Cannondale we are on a mission to inspire cycling for all. Whoever you were are or will be you can find yourself here. Our diverse line-up of bikes reflects diverse voices diverse communities and diverse aspirations. We know the only way to foster that diversity is to foster inclusion in our perspectives. We are committed to not only seeking unique voices but also cultivating embracing and channeling those of every member of the Cannondale community. We understand that doing so makes both our company and our products better. Its why we want you to Come Ride With Us because bikes belong to us all.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race color religion national origin ancestry alienage or citizenship status age sex sexual orientation gender gender identity gender expression marital status disability military service and veteran status pregnancy childbirth and related medical conditions or any other characteristic protected by applicable federal state or local laws. For additional information please clickhere. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company please let us know.

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