Medical Receptionist
Medical Receptionist
Posted on :
27-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Overview
We are seeking a friendly and organized Medical Receptionist with EMIS experience to join our healthcare team. The ideal candidate will be responsible for providing quality administrative and clerical support in a medical office setting. As the first point of contact for patients the Medical Receptionist plays a crucial role in creating a positive experience for all who visit the practice.
Responsibilities
- Greet and check in patients upon their arrival ensuring a warm and welcoming experience
- Schedule and confirm appointments manage patient records and update personal and insurance information
- Answer phone calls respond to inquiries and direct calls to the appropriate personnel
- Coordinate with medical staff to ensure efficient patient flow and timely completion of administrative tasks
- Process billing and insurance claims and assist patients with financial inquiries
- Maintain a clean and organized reception area and assist with general office duties as needed
Qualifications
- Proven experience as a Medical Receptionist with EMIS experience or similar role with a strong understanding of medical terminology and administrative procedures
- Excellent communication and interpersonal skills with the ability to handle patient inquiries and maintain confidentiality
- Proficiency in using electronic medical records (EMR) systems and basic computer programs
- Strong attention to detail organizational skills and the ability to multitask in a dynamic environment
- A compassionate and patient-focused approach with a commitment to providing exceptional customer service
- High school diploma or equivalent; additional certification in Medical Administration is a plus
Day-to-day
- Greet patients with a warm smile and ensure their comfort while waiting for appointments
- Answer phone calls and emails promptly providing accurate information and directing queries to the appropriate personnel
- Update patient records using EMIS schedule appointments and verify insurance coverage to ensure accurate billing
- Collaborate with medical staff to prioritize urgent cases and maintain efficient patient flow
- Maintain a welcoming and orderly reception area ensuring all administrative tasks are completed in a timely manner
Employment Type
Full-Time
Key Skills
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