Data Center Lead / Technician L3 This position requires a person having 8 to 12 years of experience of working as Data Center Lead / Sr. Technician. Compulsory Skills
MUST BE SAFETY AWARE AROUND ELECTRICAL POWER SYSTEMS!!
MUST have excellent understanding of Data Center Power Management. Power management involves identifying implementing and monitoring processes to improve power efficiency within the data center both at the hardware and software level. Candidate must be well versed with DC Power Distribution concepts including installation & troubleshooting Power Feeds Amperage / Voltage PDM / PDU ATS Switchgear Power Strips UPS Redundant Distribution (Side A / Side B) Generators etc.
MUST have excellent understanding of Data Center Temperature & Humidity management. The candidate must be aware about concepts including installation & troubleshooting related to CRAH Chillers Humidity Airflow Temperature Monitoring & Control for smooth operations.
Rack Mounting Devices Servers Switches Routers Storage Arrays and other DC Appliances.
Cable Management Cabling Topologies Power Cords and Receptacles Optical Fibers Copper Cabling.Capacity Management Forecasting DC capacity needs and plan hardware procurement in collaboration with IT Leadership.
Vendor Management Experience in working with technology vendors from procurement to maintenance of Data Center assets.
Inventory Management Must be able to maintain accurate inventory of all equipments tools and network devices.
Troubleshooting Skills Must be able to follow Linear & Logical troubleshooting approach by performing tests to identify cabling basic hardware issues and replacing bad cabling & peripherals. Able to complete basic repair of damaged or faulty network equipment and devices (limited to swappable devices such as hard drives controllers and other simple filed replaceable components).
Technical Writing Skills Should be able to develop Standard Operating Procedures (SOP) Method of Procedure (MOP) DC Manuals including version control.
MUST be familiar with change control processes and ticketing systems e.g. JIRA. Experience of working in Agile / DevOps environment is desired
Physical Requirements Data Center job involves staying on feet crawling crouch kneel lift and move up to 40lbs over short distances.
Understanding of how the facility machinery supports the Data Center; working with Facilities Team to enable Facility Management without / minimal disruption to Data Center assets.
Disclaimer HCL is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees regardless of race religion sex color age national origin pregnancy sexual orientation physical disability or genetic information military or veteran status or any other protected classification in accordance with federal state and/or local law. Should any applicant have concerns about discrimination in the hiring process they should provide a detailed report of those concerns tofor investigation. Compensation and benefits A candidates pay within the range will depend on their skills experience education and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition this role is eligible for the following benefits subject to company policies: medical dental vision pharmacy life accidental death & dismemberment and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
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