Role :Junior Consultant UNIX/LINUX/ORACLE/PLSQL Location :Poland Krakow Type of work: ONLY IN OFFICE IN KRAKOW Compensation Competitive (including bonus)
Responsibilities:
As an Associate Consultant you are supporting the consulting team in different phases of the project including problem definition effort estimation design deployment and participate in unit-level and organizational initiatives WITH the objective of providing high quality and value-adding consulting solutions to customers within the guidelines policies and norms of Infosys.
Requirements:
Functional process knowledge demonstrates the working knowledge of process in at least one functional area in order to document specific as-ifs customer processes identify gaps and independently map to-be processes
Industry / Domain knowledge applies in depth knowledge of the principles of industry lexicon competitor landscape sub-verticals and related best practices to provide insights to the customer across the entire function.
Knows at least basic elements of the package/product architecture
Ability to understand and use advanced solution design methods in slightly complex client scenarios to ensure that requirements and functional specifications are defined for end-to-end solution and clients approval is obtained.
Break down the problem into segments and evaluate the available options for solving problems
Builds cause-effect linkages based on synthesized information and arrives at an optimal solution keeping in mind multiple stakeholders
Seeks to understand customer needs builds credibility by providing relevant inputs integrates client feedback and delivers as per commitments
Can prioritize individual tasks based on project criticalities proactively plans based on critical inputs from historical data analyses work output and plans for contingencies
Proficient in English language structures thoughts clearly listens attentively questions to gain clarity and confidently shares viewpoints
Highlights key ideas articulates own point of view logically; Assesses target audience needs and communicates appropriately
Uses advanced KM problem / release management methods to detect and fix problems & plan releases & knows portfolio analysis tools
Basic analysis solution evaluation methods & process mapping tools to identify problems and map processes in simple client scenarios
In-Depth analysis solution evaluation methods & process mapping tools to identify problems and their impact on client business
Expertise:
Experience inL2 Application Supportrole preferably from Finance or Banking Industry
Familiarity with ITIL processes (Certification preferred)
Experience inIncident management Problem Management Change Management and Release Management
Perform the full spectrum of Production Support responsibilities based on the ITIL Framework
Should have verystrong communication skills (written & verbal)
Must Have:
Unix Oracle PL/SQL Shell Scripting ITIL
Preferred: Good to Have: To adapt the working environment and increase efficiency using the tools for automations / improvements:
SRE Site Reliability Engineer
Splunk AppDynamics
Azure Cloud DevOps Agile
Technologies: Java Informatica etc.
Personal: Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next.
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