Technical Project Coordinator
Technical Project Coordinator
Posted on :
26-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-05-2025
Job Description
This is a remote position.
We are is seeking for technical minded Project Coordinator for one of our IT Service Management Client. The position will work within a collaborative team environment. This position s primary job function performs all the coordination and tasks required in client maintenance and professional service requests. This role takes critical thinking and attention to detail.
- Create project plans timelines and roadmaps to ensure deadlines are met and projects are kept within budget.
- Manage monitor and maintain all project related activities such as deadlines equipment manpower and profits for each project.
- Manage server deployments for new clients ensuring constant communication and client s needs are met.
- Follow up with clients after deployment to fulfill any additional expected deliverables.
- Support deployments for Hosted servers from data gathering installation and deployment.
- Constantly seeking ways to improve customer experience during the deployment process.
- Reporting and escalating project related concerns to management and sales.
- Scheduling hosting and facilitating initial and ongoing project related meetings.
- Effective communication with clients vendors engineers sales and management.
Requirements
- Certification in Project Management (PMP Scrum Master)
- Customer services focused
- Experience in leading projects
- Critical thinker Personable (good presentation skills)
- Strong skills in leadership adaptability and collaboration
- Able to meet Key Performance Indicators (e.g. project delivery client CSAT SLAs)
- Analytical and process-oriented mindset
- Ability to work independently
- Ability to respond to customers in an expeditious manner
- Live calls with customers as maintenance or troubleshooting where required
- Must be capable of managing 15-25 concurrent technology related projects effectively.
- Exceptional spoken and written English
- Basic SIP knowledge a plus
- Basic to intermediate Networking terminology a plus
- Competency in Microsoft suite (Word Excel PowerPoint)
- Experience with Jira Confluence a plus
Benefits
- Paid Leaves & Birthday Off: Take time when you need it and convert unused leave into cash! Plus enjoy an extra day off on your birthday.
- Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
- Performance-Based Salary Increase: Enjoy a raise after regularization
- Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
- Employee Recognition: Be rewarded for your hard work with incentives and recognition.
- Engaging Team Activities: Join in on Family Days Summer Splash and other fun events that strengthen the iReply community.
Certification in Project Management (PMP, Scrum Master) Customer services focused Experience in leading projects Critical thinker, Personable (good presentation skills) Strong skills in leadership, adaptability and collaboration Able to meet Key Performance Indicators (e.g., project delivery, client CSAT, SLAs) Analytical and process-oriented mindset Ability to work independently Ability to respond to customers in an expeditious manner Live calls with customers as maintenance or troubleshooting where required Must be capable of managing 15-25 concurrent technology related projects effectively. Exceptional spoken and written English Basic SIP knowledge a plus Basic to intermediate Networking terminology a plus Competency in Microsoft suite (Word, Excel, PowerPoint) Experience with Jira, Confluence a plus
Employment Type
Full Time
Key Skills
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