System Analyst
System Analyst
Posted on :
26-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-05-2025
Job Description
This is a remote position.
The System Analyst s primary responsibilities include:
- Support for physical and virtual desktops servers applications and data for current and future Helient on-premises and cloud-provisioned customers.
- Support the ongoing operation and maintenance of production systems within the terms of customer contracted service level agreements.
Technical activities include:
- Networking Infrastructure & Services
- Switching and Routing
- VLANs
- Application / Network Load Balancing / NetScaler
- QOS / DSCP
- DHCP BOOTP PXE
- DNS WINS
- IP Addressing and Subnet Masking
- TCP / UDP
- Directory Services / Active Directory
- Windows AD (OUs Subnets Sites)
- Group Policy / Group Policy Preference Switching and Routing
- Windows Operating Systems
- ServerR2 2008 R2 Server 2008 Server 2003
- Windows 10 Windows 7
- Windows Services and Processes
- Windows Networking Stack and Firewall
- Windows Device Management
- Windows Disk and Storage Management (Local SAN / NAS)
- WMI/WinRM
- Local Security and Policy Management
- Machine Virtualization
- Server Hypervisors and Virtualization Infrastructure
- VMware vSphere
- Microsoft Hyper-V
- Client Hypervisors and Virtualization:
- VMware Workstation
- Citrix XenClient
- Windows VirtualPC VMware vSphere
- Application and Desktop Virtualization
- Citrix XenApp
- Citrix XenDesktop
- Microsoft App-V
- Microsoft Remote Desktop Services
- VMware View / Horizon
- VMware ThinApp
- Storage Area Networking
- Nutanix
- NetApp
- Dell Equallogic / Compellent
- Pure Storage
- EMC
- iSCSI / FC / FCoE / CIFS / NFS
- System Hardware
- Servers: HP Dell rack mounted & blade chassis
- Nutanix Virtual Computing Platform
- Desktops and Laptops: HP Dell Lenovo Apple
- Thin Clients: HP Dell (Wyse)
- Storage: SAS SATA
- Network Interfaces (Intel Broadcom QLogic)
- Application Servers
- Microsoft Exchange
- Microsoft SQL ServerR
- Internet Information Services (IIS)
- Microsoft System Center
- Cloud Services
- Microsoft Azure
- Amazon EC2
- Office 365
- Monitoring Platforms
- LogicMonitor
- Auvik
- Datto RMM and BCDR
Requirements
Minimum Qualifications:
- Bachelor s degree in Information Technology Computer Science or a related field; equivalent work experience may be considered.
- 1 3 years of professional experience in IT support systems administration or infrastructure management.
- Working knowledge of Windows Server operating systems (2012 R2 and above) and Windows desktop environments (Windows 7/10).
- Basic experience with Active Directory including user and group management and familiarity with Group Policy.
- Understanding of networking fundamentals including IP addressing DNS DHCP VLANs and basic routing concepts.
- Exposure to virtualization technologies such as VMware vSphere or Microsoft Hyper-V.
- Familiarity with cloud services like Microsoft Azure Office 365 or AWS.
- Knowledge of storage concepts (SAN/NAS) and common protocols (iSCSI NFS CIFS).
- Hands-on experience with desktop/laptop hardware and common business applications.
Preferred Skills:
- Experience supporting virtual desktops or published applications using Citrix or Remote Desktop Services.
- Exposure to monitoring and RMM tools such as LogicMonitor Auvik or Datto.
- Basic understanding of Microsoft Exchange SQL Server or IIS is a plus.
- Knowledge of scripting tools like PowerShell is an advantage.
Other Requirements:
- Strong troubleshooting and analytical skills.
- Ability to follow documented procedures and service level agreements (SLAs).
- Excellent communication and customer service skills.
Willingness to learn and grow in a fast-paced client-facing environment.
Availability for occasional after-hours or on-call support as needed.
Benefits
- Paid Leaves & Birthday Off: Take time when you need it and convert unused leave into cash! Plus enjoy an extra day off on your birthday.
- Comprehensive Health Insurance: Coverage starts from day one and covers one dependent after one month.
- Performance-Based Salary Increase: Enjoy a raise after regularization
- Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
- Employee Recognition: Be rewarded for your hard work with incentives and recognition.
- Engaging Team Activities: Join in on Family Days Summer Splash and other fun events that strengthen the iReply community.
Minimum Qualifications: Bachelor s degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered. 1 3 years of professional experience in IT support, systems administration, or infrastructure management. Working knowledge of Windows Server operating systems (2012 R2 and above) and Windows desktop environments (Windows 7/10). Basic experience with Active Directory, including user and group management and familiarity with Group Policy. Understanding of networking fundamentals, including IP addressing, DNS, DHCP, VLANs, and basic routing concepts. Exposure to virtualization technologies such as VMware vSphere or Microsoft Hyper-V. Familiarity with cloud services like Microsoft Azure, Office 365, or AWS. Knowledge of storage concepts (SAN/NAS) and common protocols (iSCSI, NFS, CIFS). Hands-on experience with desktop/laptop hardware and common business applications. Preferred Skills: Experience supporting virtual desktops or published applications using Citrix or Remote Desktop Services. Exposure to monitoring and RMM tools such as LogicMonitor, Auvik, or Datto. Basic understanding of Microsoft Exchange, SQL Server, or IIS is a plus. Knowledge of scripting tools like PowerShell is an advantage. Other Requirements: Strong troubleshooting and analytical skills. Ability to follow documented procedures and service level agreements (SLAs). Excellent communication and customer service skills. Willingness to learn and grow in a fast-paced, client-facing environment. Availability for occasional after-hours or on-call support as needed.
Employment Type
Full Time
Key Skills
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