Specialist Client Tech Administration
Specialist Client Tech Administration
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$ 57800 - 86800
1 Vacancy
Job Description
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI increasing efficiency and enhancing the experience of end users. Guided by experienced leaders Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence ensuring every solution is robust and efficient. When you step into a career with AT&T you wont just imagine the future-youll create it.
As a Specialist Client Tech Administration you will be responsible for day-to-day operations incident management technical support administration maintenance implementation and configuration for desktop print telephony/voice wired/wireless/data/security network point of sale specialty computing devices and related hardware and software on company premises.
Key Roles and Responsibilities:
Responsible for responding to and resolving technical problems providing tier 2 and tier 3 support utilizing a variety of tools and techniques
Customer base includes Retail Stores Executives and Mobile/Handheld work environments. Includes direct technical support for all technology and infrastructure delivered in a geographically dispersed environment including all 50 states
Involves consulting with clients infrastructure support groups including Security Application Development Network Operations Telephony Operations Messaging desktop/network/telephony/voice vendors and software vendors
Designs configures tests updates and modifications to desktop/network/telephony/voice applications and operating systems supporting business customer initiatives
Plans organizes and functions as Subject Matter Expert for equipment selection and on-site installations
Interfaces with technical engineering and maintenance to develop and support new processes and applications
In-depth knowledge and understanding of ATT premier technologies products and services such as U-verse Microcells Telepresence Digital Signs and wireless products including mastery of installation and support of these technologies
Supports ATT sponsored events by providing technical solutions and the required IT infrastructure onsite in support of the event
Experience:
1-2 years experience; Technical Career Pathway (TCP) role
Education:
Bachelors of Science degree in Computer Engineering Computer Science Applied Science Electrical Engineering or Math or equivalent experience preferred
Our Specialist Client Tech Administration earns between $57800 - $86800 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
AT&T is leading the way to the future for customers businesses and the industry. Were developing new technologies to make it easier for our customers to stay connected to their world. Together weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work creating the world you always imagined.
Ready to #transformdigital with us Apply now!
#LI-Onsite Full-time office role
Weekly Hours:
40Time Type:
RegularLocation:
Ridgeland MississippiSalary Range:
$57800.00 - $86800.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
