Card Services Specialist
Card Services Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties and Responsibilities:
- Monitor reports for credit card quality control.
- Maintain and balance Card Services related general ledgers.
- Assist with card room duties.
- Serve as primary contact for members with card related inquiries.
- Serve as primary contact to assist the staff with various card related inquiries.
- Close debit card accounts due to inactivity or account closures.
- Serve as backup to the daily routines including but not limited to:
- Process debit and ATM card applications including both approving and ordering.
- Monitor multiple reports for debit card quality control.
- Perform primary CardWizard administrative routines.
- Process lost/stolen card replacements transfer points and perform other service maintenance for all lost/stolen card reports.
- Assist with tasks within the Card Services department when volume is heavy or for vacation relief.
- Work on the departments Saturday schedule on a rotating basis.
- Develop and maintain an understanding of all card services products and services.
- Always be security-minded on member inquiries including address changes and replacement plastic requests.
- Adhere to the credit unions S.E.R.V.I.C.E standards.
- Develop a working knowledge of the credit unions data and word processing systems.
- Develop an understanding of credit union history philosophy organization by-laws and operational procedures.
- Any other duties assigned by my supervisor or management..
- Paid Holidays
- Paid Time Off (Vacation Sick and Personal Days)
- Medical Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance Short Term and Long Term Disability Insurance
- Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer Minority/Female/Disability/Protected Veteran.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
