Senior Manager, AWS Organizational Effectiveness, AWS Talent Solutions

Do you have a strong background in building the right organizational effectiveness solutions that proactively address business-critical problems or organizational issues that are presently in front of you Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss If so we have an exciting opportunity to drive organizational effectiveness across the AWS organization.

As a Senior Manager of Organizational Effectiveness you will lead a high impact team that partners with AWS business leaders to de-risk and optimize areas that challenge AWSs ability to operate as a well-designed well-oiled machine. You will spearhead solutions for designing or re-engineering organizations driving team effectiveness and high-performance teams and managing large-scale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision mission and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles responsibilities and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decision-making.

This role requires strong partnership with our HR business partners and business leaders across a fast moving global and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels including C-level executives. Some example projects you will work on include:
Partnering with senior business leaders to address organizational design operating model and strategy development opportunities
Conducting organizational analysis to understand root causes to organizational performance issues and opportunities
Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities
Building high-performing team effectiveness mechanisms and interventions

Key job responsibilities
Know Your Customers. Understand their priorities what they are saying and more importantly what they arent. Deliver and drive value for them.
Innovation. Appreciate what exists identify why it works. Then rebuild it or build something totally different that derives even MORE value.
Judgment. Take different perspectives and business needs develop a solution that works move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.
Program management. Build plans with clear objectives milestones senior stakeholder alignment and measures of success.
Numbers. Data. Love them use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.
Thinking big. How do we build it bigger better faster What arent we thinking of
Prioritization. There will be a constant flow of work both tactical and strategic. Determine what gets done first and why while managing a plan for what to do with everything else.
Building relationships. Partner with business and operations leaders HRBPs and corporate central teams. Share best practices partner on solutions and move the organizations forward together.
Consulting. Utilize past experience deep knowledge of processes and policies and knowing whats going on across our organization to create custom solutions and localize as needed.
Communicating. Share your ideas listen to others follow-up and follow-up again.
Teaching. You are the expert in this space. Share whats in your head. Scale you.
Resourcefulness. If you dont know it thats ok. But you should know where to go for the answer or how to find out.
Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path How fast can you do it What are the tradeoffs


A day in the life
As a Senior Manager of Organizational Effectiveness at AWS each day centers on driving organizational excellence while leading a high-impact team. The role involves strategic planning data analysis and collaborative problem-solving across the organization. Key responsibilities include managing team and mentoring team members while overseeing multiple projects simultaneously. From partnering with executives on organizational design to guiding your team in developing innovative solutions the focus is on enhancing AWSs operational effectiveness. Activities range from leading workshops and analyzing performance data to implementing strategies for building high-performing teams. This dynamic position requires balancing team leadership with hands-on work leveraging analytical thinking and communication skills to translate complex organizational needs into actionable plans all while nurturing your teams growth and keeping AWS at the forefront of innovation and efficiency.


About the team
Our Organizational Effectiveness team is a diverse group of experts dedicated to diagnosing designing and delivering innovative solutions that drive sustainable growth. We are committed to enhancing the way our organization is structured and how work is delivered across teams. By joining us you will be part of a collaborative environment where your insights and expertise will contribute to unlocking business impact and shaping the future of work at AWS.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree in Organizational Development Industrial/Organizational Psychology or a related field
- 10 years of Organizational Effectiveness experience demonstrating proven success in strategy development organizational design and operating model optimization within global matrix environments.
- 7 years people management experience including mentoring and developing high-performing teams across global locations.
- Proven ability to influence executive leaders through data-driven insights while building strategic partnerships at all levels.
- Track record of creating scalable organizational solutions using innovative technologies and process improvements.
- Demonstrated success managing multiple complex projects in fast-paced environments with strong analytical and problem-solving skills.

Masters degree in Organizational Development or similar field
5 years of scoping leading and delivering complex projects.
Strong understanding of stakeholder needs and ability to translate them into functional requirements.
Proficiency in program management tools and methodologies.


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148300/year in our lowest geographic market up to $245100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.