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Essential Functions (Job Duties and Responsibilities):
Works under the direction of the Service Manager to oversee site system operations for Individual Carrier System (ICS) and Automated Security Lanes (ASL).
Manages a small to normal sized maintenance contract.
Manages team performing a variety of less interrelated activities.
Manages the daily operation activities leads and sets direction of the operational team including subcontractors.
Participate in weekly monthly and quarterly meeting with Service Manager customers and corporate management to review performance as needed.
Responsible for the implementation and adherence of staff to our health and safety plan training requirements and overall participation in the company health and safety program.
Administer Operational documentation and system readiness such as flight plans System Availability and labor hours.
Improve capability and capacity of operations personnel.
Plan and manage resources to ensure the cost-effective execution of the system operation.
Train manage and lead employee performance to ensure continuous improvement.
Process administrative work that supports the maintenance and operational processes.
Ensure a safe work environment for employees and ensure that safe work practices are utilized.
Maintain and enforce site specific policies and procedures including but not limited to: Communication plans safety plans contingency plans attendance quality control of craftsmanship inventory management training requirements PLC code control (per TSAs PODS 4.2 guidelines).
Track Operational KPIs with the use of SCADA VIBES ITMC and others.
Promote training initiatives
Generate standard operating procedures.
Conduct BHS failures root cause assessments.
Conduct ongoing BHS Assessments.
Promote Equipment and vicinity cleanliness and good housekeeping practices.
Provide written reports of any kind requested by the airport.
Work with Service Manager to oversee and manage Site P&L to achieve budgetary cost and margin goals.
Identifies recurring issues and elaborates ideas for improvement i.e. the quality of work performance of employees and cooperation with other departments.
Sets priorities distributes work and monitors progress and quality.
Improves departmental processes and performance of the crew. This may lead to people development
Liaise with maintenance manager on the impact of maintenance ability on the equipment during day to day operations.
Liaise with VIBES Specialist IT Engineer or Operator for system readiness and anticipate issues.
Required Education and Experience:
Minimum 5 years of experience with system operations management and managing employees leading motivating and mentoring teams
Experience with Control Systems and Networks a plus
Experience in industrial commercial construction or material handling/conveyor systems industries.
Experience adhering to and implementing customer contracts
Experience coordinating training with a team; on-boarding; appraisals; recognition; recruiting etc.
Proven track record of problem solving taking on entrepreneurial challenges and simplifying the complex
Other Requirements:
Must be able to attain and sustain an Airport I.D. Badge
Preferred Qualifications:
Bachelors Degree in Engineering (Mechanical or Electrical) field preferred
Airport and Warehouse Operations experience
Conveyor services or material handling services experience
Knowledge-Skills-Abilities (Competencies):
Strong client interface and professional presentation
Ability to multitask
Strong Microsoft office skills Excel Word Processing and Outlook
Entrepreneurial attitude problem solving and innovation
Able to communicate (written and verbal) both within the organization
Organizational and time management skills
Capable of analyzing issues and developing solutions
Strong work ethic technical affinity ability to grow and mentor as company expands
Ability to be creative and innovative and overcome objections and turn them into opportunity
Confidence and professionalism in representing the Company
Position Type/Expected Hours of Work:
This is a full-time position Sunday through Thursday 8:00 a.m. to 5 p.m. With the expectation to manage a 24/7 operation.
Travel:
This position requires up to 10% travel.
Supervisory Responsibility:
Oversee and Manage Operations Team and subcontractors
Required Experience:
Manager
Full-Time