IT Specialist (0080392)
IT Specialist (0080392)
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Job Description
Description
Title: IT Specialist
Position Number: 80392
Hiring Unit: VP for Administration Office of Systems Integration
Location: Manoa Campus
Date Posted: May 23 2025
Closing Date: June:59 pm HST
Salary: salary schedules and placement information
Additional Salary Info: PBB Minimum $5250/month; $5434/month eff 7/01/2025
Full Time/Part Time: Full Time
Temporary/Permanent: Permanent
Funding: GeneralDuties and Responsibilities(*Denotes Essential Functions)
- *Work with business end-users and/or project stakeholders to gather and document projects business requirements with consideration for interpretation compliance and application of state/federal laws rules regulations & CBAs.
- *Develop high-level business and user requirements into functional requirements that is documented in an appropriate level of detail and in a format suitable for the project team to manage.
- *Lead requirements analysis and verification ensuring that requirement statements are complete concise comprehensible traceable feasible verifiable and conforms to established standards for new system implementations and/or upgrades to existing systems that introduces changes in features and functionalities.
- *Lead requirements validation activities to confirm that proposed solutions based on the requirements will meet organizational needs and achieve objectives.
- *Primary liaison with ITS and/or 3rd party solution provider to ensure the system design meets the needs of the users.
- Coordinate end-user acceptance testing and validation. Participate and administer user acceptance testing and follow-up on issue resolution.
- *Assist in the development implementation and improvements to information systems and processes.
Track requirements status throughout the project. - *Manage adherence to project scope; escalate as needed if stakeholders are deviating from scope so team can conduct feasibility assessment.
- *Work closely with ITS resources and/or 3rd party vendor to ensure timely maintenance is applied to the application and user acceptance testing is coordinated.
- *Support assigned systems working closely with ITS in a timely manner; fixes are tested properly before pushing patches to production; and documentation is kept up to date on production changes.
- Assess design develop and implement modifications/solutions meeting user requirements and following industry best practices for application and database services and support.
- *Identify and evaluate integration considerations and impact with other systems at the University and recommend best approach based on best practices.
- Provide instructions and training to staff on the use of applications reports exports and IT systems.
- *Analyze and document requirements to produce standard and adhoc reports based on business criteria; coordinate with ITS resources where applicable.
- *Analyze and develop data extract scripts and coordinate secure transmission of data for system integration needs and/or to facilitate UH system data reporting needs while ensuring adherence to securing PII data.
- Ensure compliance with ITS Information Security Offices policy & implements its initiatives including managing data governance requirements.
- Work with team to evaluate and establish business transformation streamlining and processes leveraging technology and in accordance with best practices.
- Work with ITS resources and/or vendor to resolve any issues with the desktop applications business applications database or server.
- Ensure assigned systems are on current releases of the application operating systems and security patches. Coordinate with ITS and/or 3rd party vendors as needed.
- Actively participate in professional development to keep abreast of the constant changes in technology & complexities of the field.
- Consult w/colleagues and vendors; attend seminars workshops conferences and webinars; & review of relevant literature.
- Collaborate with colleagues throughout the UH system on strategies emerging technologies best practices and ideas to continually improve services and promote use of technology.
- Other duties as assigned
- Possession of a pertinent baccalaureate educational degree in Management Information Systems Computer Science or Business Administration and 3 years of progressively responsible professional information technology experience with responsibilities for application support system administration security and system integration in a large organization of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawaii broadband system; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
- Considerable working knowledge of application support systems administration security and system integration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts principles and methodology.
- Considerable working knowledge and understanding of the broad technology systems hardware and software associated with applications interfaces databases and network/infrastructure considerations.
- Demonstrated ability to recognize a wide range of intricate problems use reasoning and logic to determine accurate causes and apply principles and practices to determine evaluation integrate and implement practical and thorough solutions in an effective and timely manner.
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
- If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
- Project management and/or business analysis hands on experience with implementation of systems requiring integration with other systems data conversion data validation exercises user acceptance testing and issue log management working with a cross-functional team.
- Experience with managing 3rd party vendor solutions or in-house custom applications requiring integration with other systems upgrades with new enhancements patches and fixes related to post-implementation support.
- Demonstrated ability to trouble shoot multiple issues using reasoning and logic to identify root cause and determine evaluate integrate and implement practical and thorough solutions in an effective and timely manner.
- Experience with report writing tools and/or generating queries for reporting and data extracts.
- Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders to accomplish tasks in a timely and positive manner.
- Ability to meet deadlines and work outside normally scheduled work hours as needed to include day night weekend and/or holiday hours as directed.
Desirable Qualifications
- Working knowledge of project management SDLC methodologies.
- Knowledge of infrastructure network and server requirements in support applications.
To Apply:
Click on the Apply button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume; (2) cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met; (3) the names and contact information (telephone number and email addresses) of at least three professional references; and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number birth date etc.) REDACTED. If requested transcripts are unobtainable by closing date please indicate so in your cover letter. You will have a grace period of 7 days from closing date (June 16 2025) to email copies of your transcripts to. Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED. Note: If you have not applied for a position before using NeoGov you will need to create an account.
Inquiries:
Erica Schwarz 956-7200EEO Clery Act ADA
The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
