Resident Engagement Coordinator
Resident Engagement Coordinator
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Job Description
Position: Resident Engagement Coordinator
Job Location: Walton Fayetteville
Compensation: salaried car allowance phone allowance eligible for awards eligible for bonuses
Reporting Relationships: Reports to Community Manager
Schedule: Part-time (20 hours per week). Weekdays evenings and weekends.
Walton Communities Mission: We go beyond building places where people live by creating neighborhoods where people thrive.
Position Summary: To be an ambassador of and to promote the vision of Walton Communities to residents and guests. To strengthen and enhance the resident experience and build community by fostering:
Healthy Relationships (Helping residents get to know each other and get connected)
Rich Experiences (Quality events On site and within the community at large)
Generosity (Connecting residents to the needs of our community through volunteering)
Local Community (Seeking opportunities for residents to engage with broader community)
Social Presence (Providing fun and interactive social media engagement)
Duties and Responsibilities:
Coordinate and maintain standard of excellence for all programs.
Responsible for planning a variety of activities events and programs that add value to the resident
experience.
Engage residents and encourage participation.
Host events the Walton Way ensuring events are well thought out to surprise and delight our
guests.
Events to be advertised systematically and frequently through a variety of avenues emails
flyers social media text messages etc.
Enlist the participation of team members and ensure they are well informed of upcoming
opportunities to serve their residents.
Maintain a positive and engaging social media presence for both Facebook Instagram and RentCafe.
Procure and manage our resident gift programs; move-in renewal move-out.
Welcome new residents to the community with a personal contact either by phone or in person.
Creatively meet resident needs as made aware dinner for someone who is sick birthday cards etc.
Identify new partnership opportunities and build on existing partnerships within the local community.
Work to establish reciprocal benefits - opportunities for our residents to serve the community and for
the community to serve our residents.
Keep residents informed of and engaged in Atlanta events and programs.
Purchase supplies for community needs and events as needed.
Meet regularly with Community Managers to ensure objectives are being met. All events and activities
must receive manager approval before they are publicized or hosted.
Establish and maintain a set time for office hours.
Offer concierge level service to help connect residents to local resources.
Wear Walton Communities uniform and name tag as provided.
Host 2-3 community events/month and organize 1 volunteer opportunity per quarter
All other duties as assigned.
Required Experience:
IC
Employment Type
Full Time
