Information Specialist - Small Business Development Center
Information Specialist - Small Business Development Center
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Job Description
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission vision and values. If your expertise and experience align with the goals of our institution we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us
At the University of Wyoming we value our employees and invest in their comprehensive benefits package is designed to support your health financial security and work-life include:
- Generous Retirement Contributions:The State contributes 14.94% of your gross salary and you contribute 3.68% totaling 18.62% toward your retirement plan.
- Exceptional Health & Prescription Coverage:Enjoy access to medical dental and vision insurance with competitive employer contributions that include4 deductible options to suit your needs.
- Paid Time Off:Benefit from ample vacation sick leave paid holidays and paid winter closure.
- Tuition Waiver:Employees and eligible dependents can take advantage of tuition waivers supporting continuous education and professional growth.
- Wellness and Employee Assistance Programs:Stay healthy with wellness initiatives counseling services and mental health resources.
At the University of Wyoming we are committed to creating a supportive and enriching workplace. To learn more about what we offer please refer to UWsBenefits Summary.
JOB TITLE:
Information Specialist
JOB PURPOSE:
Conduct research and handle the exchange of complex information for the designated area; organize preserve analyze interpret and disseminate high-quality data related to characteristics activities operations and policies of designated project(s). The MRC Program is designed to provide high quality market research for entrepreneurs interested in starting or growing their business. Information Specialists evaluates and summarizes information into a format that is easy to read informative and actionable. Works in conjunction with SBDC Regional Directors and their clients and other Economic Development staff from several agencies. Provides Social Media and PR support to organization. An Information Specialist (or Market Researcher) works independently as part of a collegial team to provide market research and website and social media analysis to Wyoming businesses and entrepreneurs and in support of client advisors.
The SBDCs mission is to help Wyoming businesses succeed by offering technical assistance advising training and education to Wyomings entrepreneurs. The SBDC serves small businesses across all market segments and in any stage of the business life cycle. Services are available to established entrepreneurs interested in improving or expanding their businesses and to aspiring entrepreneurs interested in starting a business. One-on-one services are confidential and offered at no-cost. The MRC supports this mission by providing competitive intelligence demographic psychographic and spending data industry financial data marketing assistance and website and social media review and improvement reports using a variety of sophisticated tools. The Market Research programs overall focus is to prepare customized market research and analysis reports for a variety of Wyoming businesses.
The Information Specialist position is responsible for the creation of customized market research reports for a wide variety of Wyoming businesses economic development agencies and nonprofits. This position is the lead in maintaining reporting standards for social media and website analysis reports; conducts administrative duties such as reviewing reports logging client data creating content for special projects; helps coordinate the SBDC networks social media efforts; and participates in other duties for the SBDC Network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Prepares detailed and thorough market research and analysis reports for a variety of Wyoming businesses and economic development partners using appropriate databases GIS demographic psychographic and research tools.
- Conducts administrative duties such as reviewing reports for other researchers; logging hours into various databases for reporting to partners; and creating content for special projects like webinars social media/blog posts and various training/educational opportunities for clients.
- Conducts client website or social media analysis/review to increase client website optimization and currency with various website creation tools (e.g. Weebly Wix Squarespace etc.) to assist clients who need education training or guidance creating websites.
- Coordinate with Marketing and Communications Specialist the networks social media efforts (e.g. Facebook Twitter Pinterest LinkedIn Google etc.). Provide regular assessments and reports to measure success.
- Participates fully as a Wyoming SBDC Network team member including attending staff meetings and contributing to various network activities.
This position is grant funded and considered at-will employment.
SUPPLEMENTAL FUNCTIONS:
- Support all efforts of the Market Research Center
- Participate and support Network activities
COMPETENCIES:
- Analysis/Problem Identification
- Excellent Communication Skills (both in writing and verbally)
- Attention to Detail
- Collaboration
- Initiative
- Independence
- Quality Orientation
MINIMUM QUALIFICATIONS:
Education: Bachelors degree in a related field from an accredited college or university and/or an equivalent combination of work and experience.
Experience: 2 years work-related experience in market research digital marketing database research or related fields.
Required licensure certification registration or other requirements: Valid drivers license with a motor vehicle record (MVR) that is compliant with theUniversity Vehicle Use Policy.
DESIRED QUALIFICATIONS:
- Demonstrated excellent interpersonal and communication skills (e.g. high level of emotional intelligence and self-awareness great listener thoughtful open-minded conscientious positive attitude detail-oriented and great customer service)Demonstrated experience in self-motivation and working both independently and as a team.
- Possess good investigative skills and the ability to identify reliable information resources.
- Masters degree in business management public administration or related discipline from an accredited college or university
- Demonstrable specialized experience in e-commerce digital marketing and all forms of marketing strategies
- Webpage design analysis search engine optimization and maintenance skills are a plus.
- Familiarity with GIS systems.
- Excellent communicator both verbally and in writing
- Competent in the use of technology (databases web conferencing MS Office Suite etc.)
- Ability to work under tight deadlines and produce quality work with short notice.
- Ability to use business research tools.
- Demonstrated ability with database searches using numerous business-related databases.
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department also requires candidates to upload the following document(s) as one PDF for a complete application:
- Cover letter
- Resume or C.V.
- Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).
WORK LOCATION:
This position provides vital support to campus customers and the successful candidate must be located in Wyoming. While Laramie WY is the preferred location other locations within Wyoming may be considered.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. In compliancewith the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position please contact us at or email.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie a charming town of 30000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university helping to make it a leader in academics research and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border Laramie offers both outstanding recreational opportunities and close proximity to Colorados Front Range and the metropolitan Denver area. Laramies beautiful mountain landscape offers outdoor enjoyment in all seasons with over 300 days of sunshine annually. For more information about the region please visit Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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