Principal Engineer I - QA Testing

Job Title:

Principal Engineer I - QA Testing

Location:

Block 23

What youll do:

The Principal Engineer I QA Tester is responsible for maintaining the quality and functionality of ServiceNow and associated Infrastructure applications. The role includes developing test plans identifying defects and working with development teams to implement solutions. Strong analytical skills attention to detail and experience with automated testing tools are essential. The position supports various IT services including Sefl-Service automation use cases Service Catalog ITAM ITSM ADO and CMDB ensuring efficient and reliable IT services across the organization. As a Principal Engineer you also facilitate dialogue and activities and work to ensure team collaboration including teams outside of your domain. Youll develop effective presentations and narratives for IT audiences. In this role youll also develop the technical QA skills of one more junior engineer.

• Build the solution design of efforts that can be handed off to lower-level engineers for execution assuring reuse of platforms where possible.
• Review technical plans developed by lower-level engineers and analysts to ensure quality designs prevail which can support the volumetrics of our business partners objectives.
• Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed the operational results of our business partners.
• Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution including physical and logical layouts with cross-reference to use case models while enforcing standards as well as assisting in the modification or buildout of procedures that support areas of operations across IT.

What youll need:

• Bachelors degree in a related field required; Masters or MBA in a related field preferred.
• 8 years of experience as a QA automation engineer with expertise in planning designing and executing automation and manual testing activities.
• Previous leadership experience preferred.
• Proven experience in manual and automated testing of ServiceNow applications.
• Strong understanding of ServiceNow modules (ITSM ITAM ITOM CMDB).
• Proficiency in test automation tools and scripting languages.
• Advanced to expert knowledge of general Financial Services or Banking is preferred.
• Advanced to expert knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
• Advanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously with an established expertise in one or more key domains of the bank (Deposits Loans Operations or Reporting)with the ability to walk through top-level process design. Capable of working with regulatory partners like the CFPB OCC and FRB through audits and collaboration efforts as situations arise.
• Advanced to expert familiarity with the capability model across IT and the applications and infrastructures available for engagement in solutions across the bank to develop results that leverage existing capabilities in addition to implementing new solutions when required. Experience in the design enhancement and compliance of all governance frameworks across the IT organization to ensure proper compliance with published procedures and standards.
• Excellent analytical and problem-solving skills.
• Attention to detail and a commitment to quality.
• Advanced speaking and writing communication skills.

Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness program. In addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation