Porsche Service Manager
Porsche Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Porsche of White Plains is seeking a highly experienced and customer-focused Automotive Service Manager to join our team!
Were excited to announce the opening of our brand-new state-of-the-art Porsche dealership in White Plains New York! This stunning new facility reflects the innovation and performance that define the Porsche name. Join our team and become part of this exciting new chapter as we elevate the customer experience and set new standards in luxury automotive service.
What We Offer:
- Highly competitive compensation with earning potential of $200K annually
- Medical dental and vision insurance
- 401(k) retirement plan
- Paid time off
- Ongoing training inPorsche products technology and processes
- Career development opportunities within thePepe Auto Group
Key Responsibilities:
- Ensure every Porsche client receives prompt courteous and exceptional service
- Take full ownership of the customer experience from arrival to post-service follow-up
- Lead coach and manage the service team including advisors technicians valets and support staff
- Maintain open communication with the Service BDC Parts Department and Technicians to manage daily operations and expectations
- Provide high-level concierge support for Porsche owners and VIP clients
- Build and maintain lasting relationships with customers vendors and Porsche representatives
- Collaborate with marketing to support continued growth and customer engagement
- Track incoming work volume and maximize service department profitability
- Oversee accurate and timely payroll processing
- Stay current on OEM training safety regulations and Porsche CSI standards
Requirements:
- Automotive service management experience in a high-volume luxury dealership (Porsche or equivalent brand preferred)
- Strong technical understanding of modern vehicles and repair processes
- Familiarity with CDK (preferred) and adaptability to other dealership software
- Proven leadership skills with a focus on team development and accountability
- Exceptional communication and customer service abilities
- Highly organized detail-oriented and committed to excellence
Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968 we have continued to grow our business and culture while holding true to our values of honesty integrity and professionalism.
At Pepe Auto Group you can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.
Required Experience:
Manager
Employment Type
Full-Time
