National Support Logisitics Associate
National Support Logisitics Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Description
National Support Logistics Technician Position Overview
Location:
Home Base either Tampa FL or Arlington TX
Travel Expectations:
- Frequent travel to large installation projects across the U.S.
- Must be available to travel with 35 days notice.
- Assignments may require stays of up to two weeks at a time.
- Travel lodging and daily per diem covered by DEX.
Additional Requirement:
- Must be willing to submit for a DOT medical card (paid for by DEX).
Responsibilities Include:
- Manage equipment receiving transfers and inventory tracking.
- Coordinate with purchasing and monitor order statuses.
- Maintain warehouse best practices and conduct cycle counts.
- Load/unload delivery trucks and ensure accurate safe transport.
- Deliver equipment adhering to traffic laws and safety protocols.
- Conduct site surveys and support equipment installation/setup.
- Troubleshoot software and network configurations.
- Provide basic customer training and document all service activities.
- Collaborate effectively across departments and meet time/labor standards.
Specific Job Expectations:
Warehouse & Inventory Management
- Receive and sort equipment into designated bins.
- Request and transfer equipment between branches.
- Track purchasing and transfer orders.
- Coordinate with purchasing for equipment needs and ETAs.
- Update and manage backorders and sales orders.
- Maintain best warehouse practices.
- Perform monthly cycle counts in E-Auto.
- Manage E-Auto system fields (description and message tab).
Logistics & Delivery
- Load/unload trucks safely and accurately.
- Deliver equipment to customers and retrieve stock from vendors/branches.
- Maintain valid driving credentials and safe driving record.
- Follow traffic laws and safety protocols during deliveries.
Technical Support & Installation
- Schedule and conduct onboarding site survey calls.
- Install and troubleshoot print drivers software and network configurations.
- Ensure proper setup and functionality of equipment.
- Provide basic customer training and answer questions.
- Create detailed service reports and document all installation activities.
- Ensure all systems are user-ready by the installation date.
Communication & Compliance
- Collaborate effectively across departments.
- Adhere to company policies and safety standards.
- Manage time efficiently and meet labor standards.
Required Experience:
IC
Employment Type
Full-Time
