DescriptionAt DGR Systems were not just growingwere thriving and having a blast doing it. As a premier technology consulting company on a serious upswing we combine industry-leading expertise with a culture thats collaborative driven anddare we saypretty fun. Think fast-paced IT challenges high-fives for creative problem solving and the occasional friendly debate over which Star Wars trilogy reigns supreme (original obviously).
Were on the lookout for a motivated Inside Sales Leader to join our Tampa HQ and help lead the charge as we scale up. If youre passionate about delivering exceptional customer service thrive in a fast-paced environment and love helping your team winread on!
Responsibilities
- Oversee and lead a team of inside sales representatives focused on creating a five-star customer experience lightning-fast quoting and supporting our field sales team in reaching new heights.
- Optimize sales processes and bring structure insight and a few good ideas to how we sell smarternot harder.
- Own the quoting and order management processfrom pricing and product info to order trackingwith speed and precision.
- Collaborate across teams (sales marketing technical wizards) to help onboard clients and keep them delighted.
- Stay sharp on OEM products rebates pricing strategies and morebecause knowledge is power (and also profit).
- Manage CRM systems like a boss ensuring accurate data and valuable reporting insights.
- Respond to and qualify incoming leadsaka welcome the new friends to the party.
- Launch outbound sales campaigns with creativity and charisma that actually gets responses.
Requirements - Experience in inside sales account management or customer success (3 years) preferably in the IT or SaaS world.
- Familiarity with CRM platforms like Dynamics 365 Salesforce or HubSpot.
- A working knowledge of OEM sales distribution quoting and the magical world of deal registrations.
- Passion for people problem-solving and getting things DONE.
- A high level of emotional intelligence enthusiasm and the kind of drive that coffee cant even compete with.
- A sense of humorwe take our work seriously not ourselves.
- Strong organizational skills (you may or may not color-code your calendar).
- A love for learning and a desire to grow right alongside us.
Benefits - Health Care Plan (Medical Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic Voluntary & AD&D)
- Paid Time Off (Vacation Sick & Public Holidays)
- Family Leave (Maternity Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Work from Home Program
- Wellness Resources