M365 Engineer III
M365 Engineer III
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Job Description
Learn what makes QTS a unique place to grow your career!
Who We Are:
Its exciting to find yourself standing in a pivotal moment in time. Its even more exciting to be out front leading it. At QTS our world-class data centers are among the most highly trusted in the industry positioning us at the forefront of todays dynamic digital evolution.
As AI drives the demand for increased speed capacity and capability QTS has emerged as the global digital infrastructure leader committed to connecting the worlds economy for good. Driven by purpose and fueled by a spirit of innovation QTS designs builds and operates sophisticated data centers.
QTS isPeople who play a vital role in our companys culture innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable resourceful and mission driven. Together wedo great things.
Who You Are:
As an M365 Engineer at QTS you will oversee the management and optimization of our Microsoft 365 platform ensuring it remains robust and scalable. You will drive technological advancements for our QTS user base leveraging your technical expertise and leadership qualities. Your strong communication and teamwork skills will enable you to collaborate effectively and efficiently across teams.
RESPONSIBILITIES other duties may be assigned.
- Hands-on management administration and troubleshooting of M365 platform and extended services.
- Design and implement Microsoft 365 online solutions including Exchange SharePoint Teams and OneDrive for Business
- Collaborate cross-functionally to ensure that solutions are designed with best practices in mind that are scalable resilient and highly available
- Oversee the entire lifecycle of changes to M365 services from requirements gathering and development to testing and deployment while ensuring effective communication and change management to maintain a stable environment for all end users.
- Own and manage the platform and accompanying policies and procedures in partnership with others driving operational efficiencies
- Partnership with Information Security to deploy and manage security tools policies and enhancements and operate in accordance with established policies and compliance frameworks
- Assist with the QTS AI vision support implementation and use of Microsoft CoPilot for business use cases
- Participate in the evaluation deployment and management of new technologies
- Act as subject matter expert for related technologies
- Assist and mentor other team members in their strategic and operational roles
- Utilize strong interpersonal skills to effectively interact and communicate throughout the organization with individuals of varying technical abilities
- Act as technical point of contact to resolve escalated issues while maintaining professionalism and courtesy
- Stay up to date with the latest developments in Microsoft 365 and related technologies
- Analyze existing processes and governance to identify and implement improvements
- Collaborate to ensure seamless integration and deployment of applications
BASIC QUALIFICATIONS
- US Citizenship required
- Bachelors degree in Computer Science Information Systems or equivalent combination of education and experience.
- At least 6 years of progressive IT experience in systems administration/engineering roles at an enterprise level
- At least 3 years of experience with Administration of M365 Applications (Azure Entra Teams OneDrive SharePoint Intune Purview Copilot etc) also including design deployment configuration and optimization
- Deep understanding and experience in Identity and Access management leveraging Azure/Entra ID/AD including group/role based access.
- Strong understanding of general IT security and network/cloud computing concepts
- Knowledge of Power Platform - PowerApps PowerAutomate Power BI
- Solid experience with scripting languages (PowerShell VB Script Python)
- Enthusiastic learner with the ability to teach and mentor teammates and cross-functional partners
- Excellent communication presentation and interpretation skills with the keen ability to translate technical concepts to non-technical audiences
- Strong analytical problem-solving and decision-making skills
- Ability to manage multiple priorities and deadlines
- Detail-oriented organized and quality-focused with a customer-centric mindset.
- Understanding of on prem active directory infrastructure
PREFERRED QUALIFICATIONS
- Successful experience as an M365 Architect or Engineer role and possess the following technical skills: O365 Conditional Access Exchange Online Tenant to Tenant migrations M365 Defender Advanced Threat Protection (ATP) EntraID/Azure AD MFA (RSA Duo Yubikey) and MDM (Intune)
- Applicable Microsoft Certifications
- Copilot for M365 and/or Copilot Studio
- Experience with ServiceNow
- AI/ML based Teams Bot development and/or implementation
- Experience with Atlassian suite of tools
- Agile/Scrum experience
- ITSM / ServiceNow experience
- Experience working in a data center environment
KNOWLEDGE SKILLS AND ABILITIES
- Relationships Build valuable relationships with people facts and context. Deeply aligned relationships are the key to unlocking the power of people to overcome the challenges they face and achieve more than they could in isolation.
- Creativity Apply integrated thinking. Creativity is necessary to produce unprecedented value. By combining awareness of new facts and deeper understanding of peoples purposes and concerns we are able to generate a surplus of ideas. And create the possibility of changing the world.
- Collaboration Develop aggressive AND realistic plans. Working collaboratively is required to make the best decisions on how to allocate time money and talent and thus enable our dreams to become reality.
- Accountability- Get the job done. We must be clear on who is going to do what by when. Accountability is the only way that change occurs. Constant acts of courage (people doing something) inspire others to join in making the world a better place.
- Learning Lead in a developmental environment Turning learning into action is fundamental to unleashing the power of QTS. By embracing change and appreciating others we accelerate business improvements and our own development and fulfillment.
The Perks (and these are just a few!):
- QRest Sabbatical
- Employee Stock Purchase
- QTS scholarship for dependents
- Eagle Club award trip eligibility
- Paid volunteer days
- Tuition assistance parental leave and military leave assistance
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.
Employment Type
Full-Time
