At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Team Lead for its Transportation team. You and your team of Transportation Associates will work with carriers site operations NOC on-time arrival of linehaul vans. You are responsible for ensuring that you have properly trained Associates & Carriers with requisite capacities. You will be analyzing performance trends identify root cause and take actions for improvement in performance and speed of transportation network.
. In addition one of the most important aspects of your job is to driver improvements and changes at internet speed because innovation has made us the global company that we are today.
Key job responsibilities
Key job responsibilities
1) Vendor development and performance management
2) Daily network performance monitoring deep dive on exceptions and planning corrective actions
3) Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center
4) Building processes and mechanisms for sustaining high bar on performance
5) Take measure to reduce the breakdowns and delays into the network
6) Proactively identify and lead process improvement initiatives
7) Collaborate with site leadership on quality and Customer Experience metrics including the root cause analysis of problem areas
8) Streamline logistics in the operation through the implementation of standard work and team leadership
A day in the life
Carrier Onboarding and management
Carrier performance VC reduction
Capacity planning: TU analysis and veh rightsizing work on adhoc reduction
Performance review WBR
Coordinate with SLP & carrier to reduce in-transit losses/damages:
Engage with Safety to improve yard & road safety
Site management
Align vehicle fleet plan with stakeholders
Distance & Transit time inputs for all OD pairs
FCND YMS check-in cases
Work with sites for reducing unloading dwells
Compliances and program
R4D R4C GPS compliance-registration compliance BGV
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Knowledge of city topography and road network
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