MicroArray Field Application Scientist
MicroArray Field Application Scientist
Posted on :
26-05-2025
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1 Vacancy
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Join a team at Thermo Fisher Scientific valuing performance quality and innovation.
Thermo Fisher Scientific seeks a Microarray Field Application Scientist for UK Ireland and Northern Europe (occasionally).
Tasks and Responsibilities:
- Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits product/application/software demonstrations seminars/workshops and sample analysis.
- Provide post-sales support by training and visiting customers delivering email and telephone support and following up on customers requests.
- Collaborate closely with Service Engineers to resolve application and instrument issues providing technical mentorship and training on-site.
- Assist customers in crafting setting up and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
- Acquire and maintain scientific and competitive knowledge and market segment overview to support customers Sales and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
- Identify and feedback market conditions and product opportunities to Sales & Marketing.
- Work effectively with Sales and Service in regional/key accounts of responsibility.
- Track record and detail relevant information of all customer technical enquiries in our CRM tools.
Requirements:
Minimum Qualifications:
- Masters degree or PhD in Molecular Biology Genetics Cellular Biology or equivalent experience.
- Laboratory experience particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
- Proven experience in presenting technical materials in written and verbal form.
- Demonstrated ability to read analyze and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
- Flexibility to travel throughout the area of responsibility: Primary responsibility UK and Ireland
- Proficient in English language skills. Proficiency in additional languages is an asset.
Preferred Qualifications:
- Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations training and optimization to ensure customer success.
- Problem solver with the ability to troubleshoot technical problems.
- Excellent communicator able to address customers at all technical levels.
- Great teammate who can collaborate effectively across functions and coordinate efforts between Support Service and Sales.
Employment Type
Full-Time
Key Skills
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