Full-Time Shift Lead
Full-Time Shift Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers UPS Store team members and leadership
- Takes ownership of the customers shipping needs and offers viable solutions
- Takes action to learn all product and service offerings alternative solutions and industry trends
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Maintains a clean organized and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills including spelling and math
- Prompt reliable and responsible
- Able to lift 40 pounds
BENEFITS
- Health
- Dental
- Vision
**There is a probationary period of 4 to 6 weeks to see if employee is a good fit for this role. Pay will be $16 hourly until probationary period is complete and then would be raised to $18 hourly. MUST BE AVAILABLE TO WORK ALL HOURS(OPEN CLOSE AND WEEKENDS)We need someone with full flexibility.**
Employment Type
Full-Time
