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SERVICE AREA: Community Mental Health (CMH)
PROGRAM: Child First
RESPONSIBILITIES:
- Coordinate and process all referrals and enter new admissions and discharges in the electronic health system as well as the grant management system.
- Prepare reports for outside agencies stakeholders and funders as appropriate; ensure reports are maintained in an accessible manner and stay abreast of changes in reporting requirements.
- Ensure adherence to all billing data collection and reporting procedures as determined by funding agencies and program policy.
- Assist in the daily operations of the program to ensure quality client services and program integrity including general clerical functions such as photocopying filing labeling and preparing/sending correspondence reports and other documents as needed.
- Attends meetings related to data reporting held by various stakeholders/funders.
- Complies with data entry procedures and security policies.
- Preserves confidentiality and adheres to HIPAA regulations.
- Helps train staff in program policies procedures and documentation requirements.
- Process track and reconcile use of Family Support funds.
- Coordinate psychiatric scheduling and referrals.
- Complete all necessary non-clinical paperwork related to new and discharged clients.
- Attend program trainings as directed.
- Ensure compliance with agency policies and procedures regarding confidentiality and reporting suspected abuse.
- Assume other responsibilities as needed or assigned.
- Manage Child First Learning Collaborative requirements and scheduling.
- Manage inventory of program assessments.
Contributing To The Team
- Participates in regular meetings with staff to ensure priorities are clear coordination is good and communications are open. Develops additional methods for ongoing effective communication
- Cooperates and communicates as a multidisciplinary staff team member through formal meetings informal consultations and committee participation.
- Models traits of a responsible team member by executing job responsibilities open communication and good follow-through; supports team members to do the same
- Responds promptly to the concerns and interests of the clients parents guardians funding entities and other PHMC staff
Trauma-Informed Behavior
- Demonstrates commitment to being trauma-informed and maintaining a therapeutic environment and community that promotes safety and nonviolence as the basis for all we do with clients and staff
- Demonstrates knowledge and utilization of trauma-informed practices including emotional intelligence effective communication understanding of impact of trauma on development strengths-based and person-centered practice resilience focus and commitment to growth and change
Administrative Activities
- Ensures compliance with all PHMCs policies and procedures including confidentiality and acting as a mandated reporter in accordance with the law policies and procedures.
- Implements all documentation requirements; ensures that reports are complete thorough timely and written in the prescribed format
- Other duties as assigned
SKILLS:
- Strong organization skills
- Strong communication skills
- Strong time management skills
- Strength in Microsoft Word Excel Outlook and other programs as needed
- Basic fiscal management skills
- Able to work effectively in a team setting
- Familiarity with basic clinical documentation practices
- Familiarity with managed care organizations especially CBH
- Familiarity with the Department of Behavioral Health
- Experience working effectively with diverse populations
EXPERIENCE:
- At least 1 year of experience in social service administrative services
EDUCATION:
- Associate degree required in business administration behavioral health or related field
- Bachelors degree preferred
SALARY GRADE: 16
PHMC is an Equal Opportunity and E-Verify Employer.
Required Experience:
IC