Service Assistant
Service Assistant
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Job Description
At Allen Turner Nissan of Auburn were looking for an organized and customer-oriented individual to join our team as a Service Assistant. In this key support role you will be the first point of contact for customers calling or visiting our service department. Youll be trained to write repair orders assist with overflow customers and help ensure a smooth and professional service experience. This is a full-time 40-hour per week position with some Saturday shifts required. If you are friendly detail-oriented and enjoy working in a fast-paced environment we encourage you to apply.
Competitive Hourly Pay Monthly Bonus!
BENEFITS
Medical dental and vision insurance
Long and short-term disability and life insurance
Matching 401(k) plan and profit sharing
Paid vacation and holidays
Employee purchase program
Employee events and recognition such as service awards holiday parties Food Truck Fridays etc.
A friendly professional work environment
Opportunities to advance within the company
RESPONSIBILITIES
Answer phone calls and schedule service appointments
Greet customers and gather necessary information regarding their vehicle and service needs
Write repair orders and assist with overflow customers under supervision
Direct more complex jobs to Main Service Advisors for follow-up
Contact customers to update or inform them about the status of their vehicle repairs
Sell recommended maintenance services mainly based on lube technician recommendations
Maintain neat and orderly parking of vehicles in the service area
Work some Saturdays as scheduled
Perform other duties as assigned to support the service department
QUALIFICATIONS
Positive attitude and strong customer service skills
Excellent communication and organizational abilities
Ability to multi-task and prioritize in a fast-paced environment
Comfortable working both independently and as part of a team
Ability to stand for extended periods and perform light physical tasks such as moving vehicles
Valid drivers license and clean driving record
Ability to receive satisfactory results on pre-employment drug and background screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
