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Lead and manage the Non-integrated Order to Cash processes by improving efficiency and reducing costs related to essential transaction processing activities. Incorporate continuous productivity and efficiency improvements using metrics-based performance analysis and a lean approach. Manage system and process integration efforts into a shared service/centralized environment.
Coach mentor and provide work direction to leaders managing non-integrated AR operations credit collections and cash functions for the Order to Cash organization. Serve as a key owner of business processes utilized by the Order to Cash functional area. Empower leaders to make decisions to manage the daily operations.
Seek out and execute against process improvements initiatives that are medium to large in scope; focusing on efficient and effective processes that leverage automation and creative solutions.
Provide cross functional support on acquisition and divestiture related activities by providing business process expertise. For acquisitions provide integration recommendations into a shared services environment. Own the identification of integration scope key deliverables establishing and tracking key milestones and adjusting plans and/or resources as needed. Develop and implement solutions to technical business process changes that may impact the business.
Partner with leaders across multiple functional areas to identify and implement cross functional process improvement/automation opportunities and ensure accurate business process documentation. Build cross functional efficiencies spending less time managing data processing activities and more time on activities which contribute to the success of the business.
Lead outsourced relationships including tracking of key performance metrics and adherence to SLAs. Outsourced relationships include third party collection agencies printing and mailing services and BPO providers.
Proactively manage qualitative and quantitative performance metrics for non-integrated Order to Cash operations by ensuring that SLAs and other operating metrics are achieved. This is includes collecting and analyzing objective quantitative and qualitative factors for cost cycle time efficiency and quality for assigned processes and compare them to world class performance.
Basic Qualification:
Education and Experience: Bachelors in Accounting or related field and 5 years of Accounting or finance functions or a HS diploma/GED and 9 years experience.
Preferred Qualifications:
Education and Experience: Bachelors and 7 years experience
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Manager
Full-Time